Overview
As a Room Attendant, you will play a vital role in ensuring cleanliness, tidiness, and the ultimate satisfaction of our esteemed guests in our hotel. Your meticulous attention to detail and unwavering dedication to providing exceptional service will create an unforgettable experience for our guests.
Responsibilities
- Clean and tidy assigned hotel rooms according to established standards and procedures, reflecting our commitment to excellence.
- Make beds, change linens, and ensure all amenities are replenished with a keen attention to detail.
- Vacuum carpets, dust furniture, and clean surfaces to maintain a neat and inviting environment.
- Sanitise bathrooms, including toilets, showers, and sinks, ensuring guest health and safety.
- Report any maintenance issues or damage promptly to the appropriate department.
- Respond promptly to guest requests and ensure their needs are met, demonstrating our commitment to providing exceptional service.
- Maintain a friendly and professional attitude while interacting with guests, reflecting our values of loyalty and excellence.
- Collaborate with other team members to ensure efficient and smooth operations.
Schedule
This role is a Flexible Contract with a variety of hours, both weekdays and weekends.
Benefits
- Free Meals on Duty – Fuel your success with free meals during your work hours, ensuring you're nourished and ready to conquer challenges.
- Food & Beverage Discounts – Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates – Exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio. Bring your loved ones with Friend and Family Rates for unbeatable prices.
- Long Service Incentives – Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Refer a Friend Scheme – Share the greatness of TROO Hospitality and earn bonuses for every new recruit.
- Employee Assistance Programme – We care about your well-being, providing support and guidance when life throws its curveballs.
