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- Tasks: Lead hotel maintenance, ensuring top-notch standards and guest satisfaction.
- Company: Historic Mercure Oxford Eastgate Hotel in the heart of Oxford.
- Benefits: Competitive salary, growth opportunities, and a vibrant team culture.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: Experience in property maintenance and a proactive problem-solving attitude.
- Other info: Dynamic role with hands-on responsibilities and collaboration across departments.
The predicted salary is between 36000 - 60000 £ per year.
Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.
Mercure Oxford Eastgate Hotel is currently recruiting for a Maintenance Manager to join our Team. We are looking for a talented leader who has a passion for delivering an exceptional guest experience and a desire to learn and grow within our team. We want you to be focused on driving excellent standards for our hotel, delivered with passion and a smile. Our values are Loyalty, Integrity, Versatility and Excellence and we strive for all our team members to flourish in our hotels.
The Role
- Take responsibility for all maintenance throughout the hotel, hands-on role
- Manage on-site contractors ensuring health and safety compliance is adhered to
- Maintain hotel bedroom and front of house areas to brand standard
- Assist with customer requests in an efficient and professional manner
- Liaise with all departments in the hotel to ensure effective communication
- Manage cost within budgeted guidelines within the maintenance department
- Preparation and communication of property reports for hotel
- Will include some operational shifts in other hotel departments due to being a small hotel operation
- Experience in Planned Preventative Maintenance/ Property Refurbishments
What we need from you
- Understand hotel property compliance
- Able to carry out property maintenance as required
- Competent level of computer skills
- Intermediate level of health and safety compliance for hotels
- Basic electrical and plumbing knowledge
- Enthusiastic approach to work and problem solving
Maintenance Manager in Oxford employer: Troo Hospitality
Contact Detail:
Troo Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at or have connections to hotels. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've tackled maintenance challenges in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Be proactive! If you know the hotel you're applying to, do a little research and come prepared with suggestions on how you could improve their maintenance processes. It shows initiative and that you care about their success.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our team at Mercure Oxford Eastgate Hotel.
We think you need these skills to ace Maintenance Manager in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional guest experience.
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and hotel operations. We love seeing how your skills align with our values of Loyalty, Integrity, Versatility, and Excellence, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences effectively without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Troo Hospitality
✨Know the Hotel Inside Out
Before your interview, take some time to research the Mercure Oxford Eastgate Hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their focus on guest experience and operational excellence.
✨Showcase Your Technical Skills
As a Maintenance Manager, you'll need to demonstrate your knowledge in property maintenance and health and safety compliance. Be prepared to discuss specific examples from your past experiences where you've successfully managed maintenance tasks or dealt with contractors. Highlight your basic electrical and plumbing skills, as these are crucial for the role.
✨Emphasise Team Collaboration
This role requires effective communication with various departments. Share examples of how you've worked collaboratively in previous positions. Discuss how you’ve liaised with other teams to ensure smooth operations and how you handle customer requests professionally. This will show that you understand the importance of teamwork in delivering an exceptional guest experience.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the hotel’s approach to maintenance challenges or how they uphold their values of Loyalty, Integrity, Versatility, and Excellence. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.