At a Glance
- Tasks: Join our team to deliver exceptional food and beverage service in a vibrant hotel setting.
- Company: TROO Hospitality, a modern hotel in the heart of Oxford.
- Benefits: Enjoy food discounts, travel perks, and support through our Employee Assistance Programme.
- Other info: Great opportunity for career growth in a fun and supportive environment.
- Why this job: Be part of a dynamic team that values loyalty, integrity, and excellence.
- Qualifications: Passion for hospitality and a commitment to outstanding customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Located in the heart of Oxford, our modern business hotel offers easy access to Oxford University, Bicester Village, Blenheim Palace and Said Business School. Whether for work or leisure, our hotel is the perfect base to relax and unwind. Enjoy light bites and locally sourced drinks in our bar before exploring the many restaurants nearby.
We are looking for a dynamic Food & Beverage Assistant to join our team at the Oxford Courtyard City Centre Hotel. Someone who embodies trust and reliability, taking ownership of tasks with originality and versatility. Their passion for hospitality is reflected in their warm smile, ensuring guest loyalty through integrity and excellence. They embrace the diverse needs of guests, demonstrating unwavering dedication to providing exceptional service and creating memorable experiences.
Key Responsibilities:
- Have a good knowledge and understanding of the preparation and service of all products within the food and beverage department.
- Ensure the restaurant is laid and prepared in line with the service standards.
- Keep all food and beverage areas clean and presentable at all times by assisting in general cleaning tasks.
- Maximise on commercial opportunities within your department by taking every opportunity to upsell.
- Suggest ideas for department and hotel improvement/innovation.
- Ensure all equipment is used in a safe and correct manner in line with company guidelines and risk assessments.
- Deal with customer queries or concerns in a professional manner.
- Implement action on Hygiene Audits in order to enhance the environment and achieve positive consistent results.
- Ensure good working relationships with all colleagues in your department and hotel.
- Present yourself well-groomed and in full uniform as per the company standards.
At TROO Hospitality, we cherish and uphold our core values of Loyalty, Integrity, Versatility, and Excellence, and we eagerly seek individuals who exemplify these values in all aspects of their work.
Troo Benefits
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio. Extend the adventure to your loved ones with Friend and Family Rates.
- Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Food & Beverage Assistant - Oxford, Oxfordshire employer: Troo Hospitality
At Troo Hospitality, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Oxford. Our Food & Beverage Assistants enjoy competitive pay, generous discounts on food and beverages, and exclusive travel rates, all while working in a supportive environment that values integrity, loyalty, and excellence. With opportunities for personal growth and a commitment to employee well-being through our Employee Assistance Programme, we ensure that our team members thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant - Oxford, Oxfordshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Troo Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Troo Hospitality
Don't be shy about reaching out to Troo Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant - Oxford, Oxfordshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Troo Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Troo Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
