At a Glance
- Tasks: Support hotel maintenance and ensure excellent guest experiences with a hands-on approach.
- Company: Join the historic Mercure Oxford Eastgate Hotel in beautiful Oxford.
- Benefits: Enjoy free meals on duty and a supportive team environment.
- Other info: Be part of a team that values loyalty, integrity, versatility, and excellence.
- Why this job: Grow your skills while contributing to a vibrant hotel atmosphere.
- Qualifications: Basic electrical and plumbing knowledge, plus a passion for problem-solving.
The predicted salary is between 20000 - 25000 £ per year.
Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.
We are looking for a maintenance assistant who has a passion for delivering an exceptional guest experience and a desire to learn and grow within our team. We want you to be focused on driving excellent standards for our hotel, delivered with passion and a smile. Our values are Loyalty, Integrity, Versatility and Excellence and we strive for all our team members to flourish in our hotels.
The Role
- Support with all maintenance throughout the hotel
- Hands on technical role with the hotel
- Assist with managing on site contractors ensuring health and safety compliance is adhered to
- Maintaining hotel bedroom and front of house areas to brand standard
- Assist with customer requests in an efficient and professional manner
- Liaise with all departments in the hotel to ensure effective communication
What we need from you
- Understand hotel property compliance
- Able to carry out property maintenance as required
- Competent level of computer skills
- Intermediate level of health and safety compliance for hotels
- Basic electrical and plumbing knowledge
- Enthusiastic approach to work and problem solving
Troo Benefits
Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Maintenance Assistant - Mercure Oxford Eastgate Hotel - Oxford, Oxfordshire employer: Troo Hospitality
Contact Detail:
Troo Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant - Mercure Oxford Eastgate Hotel - Oxford, Oxfordshire
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into the hotel for a coffee. Building connections can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! If you’ve got any handy maintenance tricks up your sleeve, don’t be shy about sharing them during interviews. Practical examples of your problem-solving abilities can really impress.
✨Tip Number 3
Be proactive! If you see something that needs fixing at the hotel, mention it when you visit. This shows your enthusiasm and commitment to maintaining high standards, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Maintenance Assistant - Mercure Oxford Eastgate Hotel - Oxford, Oxfordshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re excited about delivering an exceptional guest experience and that you’re eager to learn and grow with us.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job description. Focus on your maintenance skills, any health and safety knowledge, and your ability to work well in a team. We love seeing how you can contribute to our values!
Be Professional Yet Friendly: While it’s important to maintain professionalism in your written application, don’t be afraid to let your personality come through. We appreciate a friendly tone that reflects our hotel’s welcoming atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Troo Hospitality
✨Know the Hotel Inside Out
Before your interview, take some time to research the Mercure Oxford Eastgate Hotel. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you relate your skills to their specific needs.
✨Showcase Your Technical Skills
Since the role involves hands-on maintenance, be prepared to discuss your technical abilities. Bring examples of past experiences where you've successfully tackled maintenance issues, whether it's plumbing or electrical work. Highlight your problem-solving skills and how they can benefit the hotel.
✨Emphasise Teamwork and Communication
The job requires liaising with various departments, so demonstrate your ability to work well in a team. Share examples of how you've effectively communicated with others in previous roles, especially in high-pressure situations. This will show that you can contribute to a harmonious work environment.
✨Express Your Passion for Guest Experience
Make it clear that you understand the importance of delivering an exceptional guest experience. Share any relevant experiences where you went above and beyond to ensure customer satisfaction. This aligns perfectly with the hotel's values and shows that you're a great fit for their team.