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- Tasks: Join our team as a Food & Beverage Assistant and create memorable guest experiences.
- Company: Mercure Aberdeen Caledonian Hotel, an elegant Victorian hotel in the city centre.
- Benefits: Enjoy fantastic discounts, a pension scheme, and free meals on duty.
- Why this job: Embrace your passion for hospitality and make a real impact on guest satisfaction.
- Qualifications: A friendly attitude and a willingness to learn about food and beverage service.
- Other info: Dynamic work environment with opportunities for personal growth and development.
Mercure Aberdeen Caledonian is an elegant Victorian hotel in the city centre, overlooking Union Terrace Gardens.
We are looking for a dynamic Food & Beverage Assistant to join our Restaurant. Someone who embodies trust and reliability, taking ownership of tasks with originality and versatility. Their passion for hospitality is reflected in their warm smile, ensuring guest loyalty through integrity and excellence. They embrace the diverse needs of guests, demonstrating unwavering dedication to providing exceptional service and creating memorable experiences.
Key Responsibilities:
- Have a good knowledge and understanding of the preparation and service of all products within the food and beverage department.
- Ensure the restaurant is laid and prepared in line with the service standards.
- Keep all food and beverage areas clean and presentable at all times by assisting in general cleaning tasks.
- Maximise on commercial opportunities within your department by taking every opportunity to upsell.
- Suggest ideas for department and hotel improvement/innovation.
- Ensure all equipment is used in a safe and correct manner in line with company guidelines and risk assessments.
- Deal with customer queries or concerns in a professional manner.
- Implement action on Hygiene Audits in order to enhance the environment and achieve positive consistent results.
- Ensure good working relationships with all colleagues in your department and hotel.
- Present yourself well-groomed and in full uniform as per the company standards.
At TROO Hospitality, we cherish and uphold our core values of Loyalty, Integrity, Versatility, and Excellence, and we eagerly seek individuals who exemplify these values in all aspects of their work.
Troo Benefits:
- Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
- Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
- Fantastic Food & Beverage Discounts: Enjoy mouthwatering discounts at our partnered restaurants and bars.
- Mind-Blowing Employee Discount Rates: Exclusive access to unbeatable travel discounts.
- Perks Galore with Reward Gateway: Explore a world of exciting offers on entertainment, fitness, shopping, and more.
- Refer a Friend Scheme: Share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
- Long Service Incentives: Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Meals on Duty: Free meals on duty, ensuring you’re nourished and ready to conquer challenges during your work hours.
F&B Assistant - Aberdeen employer: Troo Hospitality
Contact Detail:
Troo Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Aberdeen
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mercure Aberdeen Caledonian Hotel and TROO Hospitality. Understanding their values like loyalty and integrity will help you connect with the team and show that you're a perfect fit.
✨Tip Number 2
Practice your upselling skills! As an F&B Assistant, you'll need to maximise commercial opportunities. Think of creative ways to suggest menu items or specials during your interview to demonstrate your proactive approach.
✨Tip Number 3
Show off your passion for hospitality! When chatting with potential employers, share your experiences that highlight your dedication to providing exceptional service. A warm smile and genuine enthusiasm can go a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at TROO Hospitality. Let’s get you that F&B Assistant role!
We think you need these skills to ace F&B Assistant - Aberdeen
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your dedication to providing exceptional service and creating memorable moments for guests.
Tailor Your Application: Make sure to customise your application to reflect the values we cherish at StudySmarter, like loyalty, integrity, versatility, and excellence. This shows us you understand what we're all about and how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Troo Hospitality
✨Know Your Menu
Before the interview, make sure you have a solid understanding of the food and beverage offerings at the Mercure Aberdeen Caledonian Hotel. Familiarise yourself with the types of dishes and drinks they serve, as well as any special promotions or seasonal items. This knowledge will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Hospitality Skills
During the interview, be ready to share examples of how you've provided exceptional service in previous roles. Highlight moments where you went above and beyond for guests, dealt with difficult situations, or contributed to a positive dining experience. This will demonstrate your passion for hospitality and align with the company's values of loyalty and integrity.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Make sure you present yourself well-groomed and dressed appropriately for the interview. Wearing smart attire that reflects the hotel's standards will show that you take the opportunity seriously and understand the importance of professionalism in this role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask your interviewer about the team dynamics, training opportunities, or how they uphold their core values. This not only shows your enthusiasm for the position but also helps you gauge if the company culture aligns with your own values and work style.
