At a Glance
- Tasks: Help colleagues save on household bills and improve financial resilience from the comfort of your home.
- Company: Trojan Wellbeing supports frontline workers with a focus on mental health and financial assistance.
- Benefits: Flexible remote work, ongoing training, and the chance to make a real difference in people's lives.
- Other info: Work independently while being part of a supportive network dedicated to welfare and peer support.
- Why this job: Join a mission-driven team and empower others to achieve financial wellbeing and peace of mind.
- Qualifications: Strong communication skills and a passion for helping others are key; experience in utilities is a plus.
The predicted salary is between 38220 - 44075 £ per year.
Trojan Wellbeing is focused on supporting frontline workers and their families through a structured network of Welfare Support Officers and peer support initiatives. The group promotes early intervention by identifying individuals who may be struggling and connecting them with timely, practical assistance. Services include mental health fitness screening for self-awareness, Mental Health First Aid Training delivered by experienced emergency responders, trauma management, and peer support. Trojan Wellbeing provides a safe, confidential environment where concerns can be discussed without impacting employment. The group also offers financial support by helping reduce household bills and generate funds for those facing financial hardship.
The Authorised Utility Warehouse Partner at Trojan Wellbeing is a remote role focused on helping colleagues and clients reduce household bills and improve financial resilience. Day-to-day tasks include reviewing utility and household service needs, presenting cost-saving options, and supporting individuals in transitioning to more efficient and affordable providers. The role involves clear communication, building trust-based relationships, and coordinating with Trojan Wellbeing’s welfare and peer support network to identify those who may benefit from financial assistance. The partner maintains accurate records, follows compliance and confidentiality requirements, and participates in ongoing training to stay current with available services and support programs.
Qualifications
- Candidates should possess skills related to Utilities, including an understanding of household services, cost-saving opportunities, and basic billing structures.
- Candidates should possess strong Communication skills for explaining options clearly, conducting remote consultations, and engaging sensitively with individuals under stress.
- Candidates should possess relevant Training experience or the ability to learn and deliver information sessions on financial wellbeing and utility management.
- Candidates should possess familiarity with Food & Beverage or general household budgeting, supporting conversations about overall cost-of-living and savings.
- Ability to work independently in a remote setting, manage time effectively, and handle confidential information with discretion.
- Empathy, active listening, and a genuine interest in welfare, mental health awareness, and peer support.
- Basic digital literacy, including using online platforms, spreadsheets, and communication tools.
- Previous experience in customer service, financial services, utilities, or community support is beneficial, though not mandatory.
Remote Utilities Savings Specialist in London employer: Trojan Wellbeing
Trojan Wellbeing is an exceptional employer dedicated to supporting frontline workers and their families, fostering a culture of empathy and collaboration. With a focus on employee growth through ongoing training and a commitment to mental health and financial resilience, team members enjoy a fulfilling work environment that prioritises well-being and community support. The remote nature of the Utilities Savings Specialist role allows for flexibility while making a meaningful impact in the lives of individuals facing financial challenges.
