Luxury Retail Door supervisor

Luxury Retail Door supervisor

Full-Time On-site
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Job Overview

We are recruiting professional Door Supervisors to provide a safe, welcoming, and secure environment across Space NK stores. You will act as a visible deterrent, support staff with loss prevention, manage customer flow, and ensure the store remains a safe space for customers and employees.

Key Responsibilities

  • - Provide a polite, professional security presence at store entrances
  • - Monitor customer flow and prevent theft or disruptive behaviour
  • - Support store staff during peak hours and incidents
  • - Assist with queue management during busy periods or product launches
  • - Complete incident reports when required
  • - Uphold Space NK’s high customer service standards while maintaining safety

Requirements

  • - Valid SIA Door Supervisor Licence
  • - Excellent communication and customer service skills
  • - Confident, calm, and professional at all times
  • - Strong awareness and observational skills
  • - Reliable and able to work a 4-on-4-off shift pattern
  • - Previous retail or loss prevention experience preferred but not essential

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Contact Details:

TROJAN SECURITY Recruitment Team