At a Glance
- Tasks: Manage client enquiries and build strong relationships in a fast-paced events business.
- Company: Join a dynamic events company working with prestigious brands and luxury events.
- Benefits: Competitive salary, uncapped commission, and opportunities for personal growth.
- Other info: High-energy environment with excellent career progression opportunities.
- Why this job: Be the go-to person for clients and make an impact in exciting events.
- Qualifications: Confident communicator with a passion for building relationships.
The predicted salary is between 33000 - 35000 £ per year.
We are looking for a confident, relationship-driven Client Account Executive to join a fast-paced and highly successful events business working with some of the UK’s most prestigious brands, venues and luxury events. This is not a role for someone who wants to sit behind emails all day. We are looking for someone who genuinely enjoys speaking to people, building relationships and picking up the phone to win business, follow up opportunities and become a trusted contact for clients.
Working within a high-energy sales and operations environment, you will manage inbound enquiries, proactively follow up quotations, support clients throughout the event process and help drive revenue growth through excellent service and commercial awareness. You will work with a wide range of clients across luxury events, hospitality, corporate functions, sporting events and high-profile productions.
The Role
- Managing client enquiries and quotations from initial contact through to order completion
- Proactively following up quotes and opportunities by phone and email
- Building strong client relationships and becoming a key point of contact
- Working closely with logistics, warehouse and operations teams to coordinate orders and changes
- Supporting clients with amendments, timelines and any other queries
Client Account Manager in Surrey employer: Troika
Join a dynamic and innovative events business in Feltham, where your passion for building relationships will thrive. We offer a vibrant work culture that encourages collaboration and personal growth, alongside competitive compensation and uncapped commission opportunities. With a focus on luxury events and prestigious clients, you'll find meaningful work that not only rewards your efforts but also fosters your professional development in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager in Surrey
✨Tip Number 1
Get to know the company inside out! Research their events, clients, and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident and engaging when you’re on the phone or in interviews. Role-play with a friend or even in front of the mirror to nail that first impression.
✨Tip Number 3
Network like a pro! Attend industry events or connect with people on LinkedIn. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 4
Don’t forget to follow up! After any conversation or interview, drop a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest!
We think you need these skills to ace Client Account Manager in Surrey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, this role is all about building relationships, so showing us how you connect with people is key.
Tailor Your Application:Make sure to tailor your CV and cover letter to the Client Account Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences. We want to get to know you quickly, so make it easy for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do before hitting that submit button.
How to prepare for a job interview at Troika
✨Know Your Clients
Before the interview, research the types of clients the company works with. Familiarise yourself with their brands and events. This will help you demonstrate your understanding of the industry and show that you're genuinely interested in building relationships.
✨Showcase Your Communication Skills
Since this role is all about speaking to people, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built relationships in previous roles, as this will highlight your ability to connect with clients.
✨Be Proactive in Your Approach
During the interview, express your enthusiasm for taking initiative. Share instances where you've proactively followed up on opportunities or resolved client issues. This will illustrate your readiness to jump into the fast-paced environment they’re looking for.
✨Demonstrate Commercial Awareness
Understand the basics of revenue growth and how excellent service contributes to it. Be prepared to discuss how you can drive business success through your role. This shows that you’re not just focused on tasks but also on the bigger picture.
