Luxury Residential Spa & Amenities Manager £42k - Monday - Friday
We are pleased to present an opportunity to join a high-end residential development, overseeing a premium Health Club & Spa offering designed around exceptional service and resident wellbeing.
This role sits at the heart of a luxury environment where attention to detail, discretion, and service standards are critical. You will be responsible for the full operation of the health club and spa facilities, ensuring a seamless and highly personalised experience for residents.
Role overview
You will lead the day-to-day running of the wellness and amenities space, managing a team to deliver consistently high standards across all touchpoints. The focus is on creating a polished, welcoming environment while building strong relationships with residents and continuously enhancing the overall experience.
Key responsibilities
Oversee the full operation of the health club and spa facilities
Maintain exceptional standards across presentation, cleanliness, and service delivery
Lead, coach, and develop a service-led team
Ensure a smooth and professional resident journey at all times
Act as a key point of contact for residents, handling feedback and resolving issues effectively
Work closely with maintenance and wider operations teams to ensure facilities remain in excellent condition
Introduce and evolve wellbeing initiatives, services, and programming
Support recruitment, onboarding, and ongoing team development
Manage rotas and staffing levels in line with operational needs
About you
Minimum 23 years management experience within a true 5-star environment (luxury hotel, private members club, or high-end residential)
Strong leadership skills with the ability to motivate and develop teams
Highly polished, professional, and detail-oriented
Confident managing resident or guest relationships in a luxury setting
Organised, proactive, and solutions-focused
A genuine passion for service and delivering exceptional experiences
This is an excellent opportunity for a driven hospitality professional looking to step into a role where service excellence and resident experience are the priority.
For more information contact Richard Hodges at Troika recruitment
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Spa Manager in Southall employer: Troika
As a Maintenance Technician in London, you will join a dynamic team that values excellence and proactive problem-solving. Our company offers competitive salaries, a generous benefits package including a 10% bonus, and a supportive work culture that encourages professional growth and development. With a focus on maintaining high standards across our commercial buildings, you'll find meaningful work in a vibrant city environment that fosters collaboration and innovation.
