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- Tasks: Lead a front-of-house team to deliver exceptional guest experiences in a fast-paced environment.
- Company: Join a prestigious corporate hospitality team in Leeds City Centre.
- Benefits: Competitive salary, professional development, and a dynamic work atmosphere.
- Other info: Opportunity for growth in a vibrant, client-facing role.
- Why this job: Elevate your career in a high-profile setting with a focus on service excellence.
- Qualifications: Experience in 5-star hospitality and strong leadership skills required.
The predicted salary is between 31500 - 31500 £ per year.
Contract: Full-time, Permanent - Leeds City Centre £31,500
Hours: 40 hours per week (Monday-Friday, 8 hour shifts between 7:00am - 7:00pm)
Ready to elevate your career in corporate hospitality? If you come from a 5-star hotel, airline, or high-end corporate hospitality background and have a passion for delivering exceptional service, this could be the perfect next step.
We are seeking a Reception Team Leader to join a professional, client-facing environment in Leeds. This is an opportunity to work in a fast-paced, high-profile setting where service standards and attention to detail are paramount.
What you'll be doing:
- Leading, motivating, and developing a front-of-house team to deliver a best-in-class guest experience
- Setting the standard for service excellence through a hands-on, lead-by-example approach
- Acting as the main point of contact for clients and stakeholders
- Managing team rotas, supporting recruitment, and overseeing performance management
- Ensuring all meeting rooms and client areas are prepared to the highest standard
- Coordinating guest arrivals, refreshments, and AV requirements seamlessly
- Maintaining a polished, professional environment at all times
Reception Team Leader employer: Troika
Contact Detail:
Troika Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in high-end environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to reception roles. We recommend role-playing with a friend to nail down your responses and showcase your leadership skills effectively.
✨Tip Number 3
Dress to impress! First impressions matter, especially in corporate hospitality. Make sure you look polished and professional when attending interviews or networking events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Reception Team Leader
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for delivering exceptional service. Share specific examples from your past experiences in hospitality that highlight your commitment to creating memorable guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reception Team Leader role. Highlight relevant skills and experiences that align with the job description, especially your leadership abilities and attention to detail.
Be Professional Yet Approachable: While we want to see your professional side, don’t forget to let your personality shine through. Use a friendly tone in your application to show that you can connect with clients and team members alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Leeds!
How to prepare for a job interview at Troika
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of 5-star service standards and corporate hospitality. Be ready to share specific examples from your past experiences that showcase your ability to deliver exceptional service and lead a team.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've motivated teams in the past. Think of situations where you’ve led by example, resolved conflicts, or improved team performance, as these will resonate well with the interviewers.
✨Be Client-Focused
Since this role involves being the main point of contact for clients, be prepared to talk about how you handle client relationships. Share examples of how you've gone above and beyond to ensure client satisfaction and how you manage expectations.
✨Attention to Detail is Key
In a fast-paced environment, attention to detail is crucial. Be ready to discuss how you ensure that all areas are maintained to the highest standard and how you coordinate logistics seamlessly. Highlight any systems or processes you’ve implemented to enhance efficiency.