At a Glance
- Tasks: Lead operations in a vibrant workplace dining environment and ensure top-notch service.
- Company: An award-winning, independent contract caterer focused on fresh and sustainable food.
- Benefits: Competitive salary, industry-leading staff perks, and a commitment to sustainability.
- Other info: Be part of a certified B Corp with excellent career growth opportunities.
- Why this job: Join a mission-driven team redefining workplace dining with a focus on fun and quality.
- Qualifications: Experience in operations management and a passion for hospitality.
The predicted salary is between 45000 - 55000 £ per year.
- Operations Manager | Premium Workplace Hospitality Reporting to: Commercial
- Director
Location: Multi-site, London-based portfolio About the Business Our client is an independent, founder-led contract caterer redefining workplace dining - built on the belief that food at work should be fresh, seasonal and sustainably sourced, served with genuine hospitality.
Their mission is simple: to deliver what they promise - to eat well and have fun.
This is a business with the numbers, the standards and the recognition to back up that mission: around 40 clients and £30m turnover, every single one of their locations rated 5 stars for food hygiene, and a transparent, local supply chain.
Theyre a certified B Corp - among the first ever contract caterers to achieve it - with industry-leading staff benefits and a genuine, well-evidenced commitment to sustainability, recognised with a national award for enterprise sustainability.
Theyve been named a Top 30 hospitality employer three years running, and their food, people and sustainability credentials have picked up some of the industrys top awards.
Beyond the plate, they run a serious social-impact programme, including tens of thousands of free breakfa...
Operations Manager - Contract Catering employer: Troika
Join a dynamic and innovative hospitality group that values creativity and leadership, offering you the unique opportunity to shape a brand-new premium pub concept in the vibrant City of London. With a strong focus on employee development, a supportive work culture, and competitive benefits, this role promises not only a rewarding career but also the chance to make a significant impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Contract Catering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Troika. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Troika
Don't be shy about reaching out to Troika directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - Contract Catering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Troika and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Troika
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
