At a Glance
- Tasks: Lead a front-of-house team to deliver exceptional customer service and workplace experiences.
- Company: Join a prestigious corporate environment with a focus on excellence.
- Benefits: Competitive salary, professional development, and a dynamic work atmosphere.
- Other info: Opportunity for career growth in a supportive and engaging environment.
- Why this job: Make a real impact by enhancing visitor experiences and leading a dedicated team.
- Qualifications: Experience in customer service and strong leadership skills required.
The predicted salary is between 27800 - 28066 £ per year.
We are seeking an experienced and customer-focused Reception Services Supervisor to lead a front-of-house team within a prestigious corporate environment. This role is responsible for delivering exceptional workplace and visitor experiences, ensuring high service standards, and providing leadership, coaching, and operational support to a team of reception professionals.
Duties and Responsibilities
- Lead and support the reception team to deliver a consistently high standard of customer service.
- Ensure adequate staffing and rota coverage to meet operational requirements.
- Build strong relationships with employees, visitors, and stakeholders, responding proactively to requests and resolving issues effectively.
- Manage customer queries and complaints through to resolution, implementing improvements where required.
- Maintain compliance with security, health.
Corporate Reception Team Leader employer: Troika
As a Corporate Reception Team Leader in a prestigious corporate environment, you will thrive in a dynamic workplace that values exceptional customer service and employee development. Our supportive work culture fosters collaboration and innovation, offering ample opportunities for professional growth and advancement. Located in a vibrant area, we provide a unique chance to be part of a team that prioritises excellence and employee well-being.
