At a Glance
- Tasks: Lead a prestigious contract catering operation and drive financial growth.
- Company: Join a five-star corporate environment in London.
- Benefits: Competitive salary, bonus potential, and a dynamic work culture.
- Other info: Opportunity to inspire a diverse team and foster a high-performance culture.
- Why this job: Make a real impact in a high-profile role with diverse responsibilities.
- Qualifications: Senior management experience in contract catering and strong financial skills.
The predicted salary is between 50000 - 50000 £ per year.
A rare opportunity has arisen for an accomplished, commercially astute Deputy General Manager to help lead one of the capital's most prestigious contract catering operations. Set within a historic, externally recognised five-star environment, this multi-outlet site serves up to 6,000 guests daily across a diverse, premium food and beverage portfolio. Sitting within the corporate real estate function, this is a pivotal leadership role with genuine commercial influence and stakeholder reach.
Working alongside the Account Director, you'll drive financial growth, operational excellence and service innovation, deputising for the Account Director in their absence. With touchpoints across every floor of the building, you'll be a visible, credible presence managing everything from retail and fine dining through to VIP and hospitality experiences.
The Operation
A dynamic, multi-outlet site including high-end hospitality and events, gala dinners for up to 200, a ground-floor restaurant, barista and all-day coffee/bar concepts (one open to the public), a busy tours and retail offer welcoming 12,000 visitors annually, plus a satellite site in Kent catering for 200.
What You'll Do
- Support the Account Director in delivering strategic objectives and commercial targets
- Take joint responsibility for a £6m P&L, driving sustainable growth through revenue generation, cost control and margin protection
- Oversee daily operations across all departments, ensuring seamless, five-star service delivery
- Manage VIP and hospitality experiences to the highest standard, alongside retail and fine dining touchpoints throughout the building
- Build strong relationships with key client and corporate real estate stakeholders, acting as a confident ambassador for the business
- Lead a proactive health, safety and food safety culture, targeting upper-percentile audit performance and full compliance with Natasha's Law and allergen controls
- Inspire, develop and retain a large, diverse team, fostering a high-performance culture
About You
- Senior management experience within contract catering, ideally from a Business & Industry (B&I) background
- Proven track record managing multi-outlet, high-volume operations and delivering measurable financial improvement
- Experience within premium or five-star corporate environments
- Strong client-facing and stakeholder engagement skills
- Excellent financial literacy, a commercial mindset and a passion for innovation
Package: £50,000 + discretionary bonus
Deputy General Manager - Contract Catering in Bexley employer: Troika
As a Deputy General Manager at our flagship contract catering site in London, you will thrive in a prestigious five-star environment that values excellence and innovation. Our dynamic work culture promotes professional growth, offering opportunities to lead a diverse team while managing high-profile events and VIP experiences. With a competitive salary and bonus structure, we are committed to fostering a supportive atmosphere where your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Contract Catering in Bexley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in contract catering. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how they relate to the role of Deputy General Manager. Highlight your experience in managing multi-outlet operations and driving financial growth – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Deputy General Manager - Contract Catering in Bexley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Deputy General Manager role. Highlight your senior management experience in contract catering and any achievements in driving financial growth or operational excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this five-star environment. Share specific examples of how you've managed multi-outlet operations and built strong relationships with stakeholders.
Showcase Your Commercial Acumen:We want to see your commercial mindset in action! Include details about how you've successfully managed P&L responsibilities and driven revenue generation in previous roles. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Troika
✨Know Your Numbers
Make sure you’re familiar with financial metrics relevant to the role, like P&L management. Be ready to discuss how you've driven revenue growth and controlled costs in previous positions.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed teams in high-pressure environments. Highlight your experience in fostering a high-performance culture and managing diverse teams.
✨Understand the Client Landscape
Research the company’s key clients and stakeholders. Be prepared to discuss how you would build strong relationships and act as an ambassador for the business in a corporate setting.
✨Emphasise Operational Excellence
Be ready to talk about your experience in ensuring seamless service delivery across multiple outlets. Share specific instances where you’ve improved operational processes or enhanced customer experiences.
