At a Glance
- Tasks: Lead a luxury spa team and create exceptional wellbeing experiences for residents.
- Company: Prestigious super-prime residential development in Kensington, West London.
- Benefits: Competitive salary of £45,000, Monday to Friday schedule, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic luxury setting.
- Why this job: Shape a five-star spa experience without the hotel hours and make a real impact.
- Qualifications: 5-star spa management experience and strong leadership skills required.
The predicted salary is between 45000 - 45000 £ per year.
Spa & Wellbeing Manager | Luxury Residential | West London | £45,000
We're recruiting a Spa & Wellbeing Manager for one of London's most prestigious super-prime residential developments in Kensington.
This is a rare one: a five-star spa operation without the hotel hours. Monday to Friday, with some flexibility around events and business needs.
The role
You'll lead and coach the Spa & Wellbeing team, own the day-to-day running of the facility, and act as the main point of contact for residents.
That means impeccable standards across the physical product, a team that's trained and motivated, and a genuine, discreet, host-led service that keeps residents coming back.
You'll also shape the offering — building varied wellbeing and F&B menus, introducing new products and treatments, and gathering resident feedback to keep evolving what's on offer.
You'll work closely with the Resident Operations Manager, Maintenance and Chief Engineer on preventative maintenance, H&S and compliance.
What we're looking for
- 5-star spa supervisory or management experience — essential
- Background in luxury hotels, private members' clubs or high-end residential
- Confident leading, coaching and developing a small team
- Strong commercial awareness — you understand how a wellbeing operation makes money
- Exposure to F&B, restaurants or bars is a real advantage
- Personal licence holder preferred
- Immaculately presented, discreet, warm and genuinely resident-focused
Pre-opening or refurbishment experience would be a bonus, as would a hospitality or business degree — but the right attitude and five-star instincts matter more.
- The package
- £45,000
- Monday to Friday, 5 x 9-hour shifts - 1 hour break
- West London
- Working for a leading name in London super-prime residential
Interested?
Apply here or send your CV directly to Richard Hodges at Troika Recruitment.
Happy to have a confidential chat and share full details of the client and development before you apply.
#Spa Manager #Luxury Residential #Wellbeing #Hospitality Jobs #London Jobs #Spa Jobs #Recruitment
Spa Manager employer: Troika Recruitment
Join a prestigious company that values its employees and fosters a supportive work culture, offering competitive salaries between £33,000 and £36,500 for the Day Concierge role. With structured 12-hour shifts, you will enjoy meaningful time off while building long-term relationships with high-profile residents in stunning luxury developments. The company prioritises career progression and provides comprehensive training from day one, making it an excellent choice for those seeking a rewarding and fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Troika Recruitment!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Troika Recruitment.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Troika Recruitment.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Troika Recruitment!
We think you need these skills to ace Spa Manager
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Troika Recruitment
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Troika Recruitment's Values
Before the interview, dig deep into Troika Recruitment's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
