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- Tasks: Lead operations, ensuring high-quality food and service across multiple sites.
- Company: Join a vibrant independent restaurant group known for authentic South Asian cuisine.
- Benefits: Enjoy competitive salary, growth opportunities, and a dynamic work environment.
- Why this job: Be part of an exciting expansion phase and shape the future of London dining.
- Qualifications: Must have senior operations experience in multi-site restaurants and strong leadership skills.
- Other info: This role is perfect for those passionate about food and community impact.
The predicted salary is between 48000 - 64000 £ per year.
This independent restaurant group has established a strong presence in London with its bold, flavourful menus inspired by the diverse culinary traditions of South Asia. From fragrant curries and vibrant street food to refined regional specialities, the brand brings authentic and contemporary South Asian dining to the forefront of the capital’s food scene. Known for its commitment to top-quality ingredients, warm hospitality, and unforgettable guest experiences, the group is deeply rooted in community and cultural appreciation.
The concept was created by founders with a personal connection to the cuisine, offering a unique interpretation of traditional dishes with a modern twist. What began as a critically acclaimed pop-up has grown into a respected multi-site operation with a loyal following. Now entering the next exciting phase of its journey, the business is preparing for further expansion and is seeking an experienced Director of Operations to lead this pivotal stage of growth.
The Director of Operations will report directly to the Managing Director and be a key member of the senior leadership team. Responsible for overseeing all operational performance across the estate, this role will ensure the consistent delivery of high-quality food, exceptional service, and efficient site management. The Director will lead the implementation of systems and structures that uphold the brand’s identity while enabling scalable, sustainable growth.
This is a hands-on leadership role that will combine strategic oversight with on-the-ground execution. The Director will be accountable for driving financial performance, managing budgets, controlling costs, and improving margin, all while safeguarding guest satisfaction and brand reputation. They will also play a crucial role in site expansion, team development, and the ongoing refinement of operational best practices.
The ideal candidate will be a senior operations leader with extensive multi-site restaurant experience, ideally within high-quality, fast-paced dining environments. They will bring a strategic mindset, commercial focus, and a deep understanding of how to deliver exceptional food and service at scale.
A confident and collaborative people leader, the Director will have a proven track record of building and mentoring high-performing teams. They will be adept at balancing the creativity and authenticity of a food-led brand with the operational rigour required to drive profitability and performance. Experience with fresh food operations, complex service models, and team development will be key to success in this role.
This is a unique opportunity to join a purpose-driven, independent restaurant brand at a defining moment in its evolution. The Director of Operations will play a central role in leading the business through its next chapter, supporting expansion, shaping culture, and helping to build something truly special in the London dining scene.
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive - Immediate Start
✨Tip Number 1
Familiarise yourself with the brand's culinary offerings and ethos. Understanding their unique interpretation of South Asian cuisine will not only help you connect with the team but also demonstrate your genuine interest in their mission during discussions.
✨Tip Number 2
Network within the restaurant industry, especially with professionals who have experience in multi-site operations. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational performance in previous roles. Highlighting your achievements in managing budgets, improving margins, and enhancing guest satisfaction will showcase your suitability for this hands-on leadership position.
✨Tip Number 4
Research the latest trends in the restaurant industry, particularly those related to fresh food operations and service models. Being knowledgeable about current challenges and innovations will allow you to engage in meaningful conversations and position yourself as a forward-thinking candidate.
We think you need these skills to ace Operations Executive - Immediate Start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in multi-site restaurant operations. Focus on your achievements in driving financial performance, managing budgets, and improving margins, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for South Asian cuisine and your understanding of the brand's identity. Mention specific examples of how you've successfully led teams and implemented operational best practices in previous roles.
Highlight Leadership Skills: Emphasise your experience in building and mentoring high-performing teams. Provide examples of how you've fostered collaboration and creativity while maintaining operational rigour in fast-paced environments.
Showcase Strategic Mindset: Demonstrate your strategic thinking by discussing how you've contributed to site expansion or improved guest satisfaction in past roles. This will show that you can align with the company's goals for growth and cultural appreciation.
How to prepare for a job interview at Troika Recruitment
✨Know the Brand Inside Out
Before your interview, make sure you research the restaurant group thoroughly. Understand their menu, values, and what sets them apart in the London dining scene. This knowledge will help you demonstrate your genuine interest and alignment with their mission.
✨Showcase Your Leadership Style
As a Director of Operations, your leadership style is crucial. Be prepared to discuss your approach to team development and how you've successfully built high-performing teams in the past. Use specific examples to illustrate your collaborative and confident leadership.
✨Discuss Operational Excellence
Highlight your experience in managing multi-site operations and delivering exceptional service. Be ready to talk about how you've implemented systems that improve efficiency and maintain high-quality standards, especially in fast-paced environments.
✨Prepare for Financial Discussions
Since the role involves driving financial performance, brush up on your budgeting and cost control strategies. Be prepared to discuss how you've improved margins in previous roles and how you plan to safeguard guest satisfaction while achieving profitability.
