At a Glance
- Tasks: Welcome residents and ensure they enjoy top-notch amenities and services.
- Company: Join a prestigious luxury residential development in central London.
- Benefits: Competitive pay, dynamic work environment, and a chance to grow in hospitality.
- Other info: Flexible shifts with opportunities to work in a vibrant community.
- Why this job: Be part of a dedicated team delivering exceptional service in a luxury setting.
- Qualifications: Experience in luxury hospitality and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Luxury Residential Development
Are you passionate about delivering exceptional service within a luxury environment? We are looking for a Concierge Assistant to join a prestigious residential development in central London. This guest-facing role is all about ensuring residents enjoy the highest standard of service and amenities.
Key Responsibilities
- Welcome and assist residents with warmth, professionalism, and discretion
- Coordinate use of spa, pool, cinema, and dining room facilities
- Maintain impeccable hygiene, cleanliness, and presentation across all leisure areas
- Carry out regular pool testing and support equipment upkeep
- Proactively replenish stock and amenities across leisure and spa areas
- Handle resident requests, queries, and complaints swiftly and courteously
- Provide light beverage service when required
- Uphold all health & safety and fire safety standards
What We’re Looking For
- Previous experience in luxury hospitality, concierge, or guest-facing roles
- Strong communication and interpersonal skills
- Professional presentation and a service-driven attitude
- Highly organised with great attention to detail
- Ability to work calmly and confidently in a fast-paced environment
- Flexibility to work a rota covering early mornings, evenings, and weekends
- Additional languages would be a plus
This is a fantastic opportunity to be part of a professional and dedicated hospitality team in one of London’s most sought-after residential communities.
Shift pattern between 6:00 am – 11:00 pm (5 on, 2 off)
Reporting into ClubhouseManager
📩 Interested? Apply now to find out more.
Luxury Spa Host in Slough employer: Troika Recruitment
Join a prestigious residential development in central London, where we pride ourselves on delivering exceptional service in a luxury environment. Our team enjoys a supportive work culture that values professionalism and attention to detail, with ample opportunities for personal and professional growth. As a Luxury Spa Host, you will be part of a dedicated hospitality team, ensuring residents experience the highest standards of service while working in one of the most sought-after locations in the city.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Spa Host in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality scene, especially those who work in residential developments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for exceptional service shine through. Share stories that highlight your experience in luxury environments and how you’ve gone above and beyond for guests.
✨Tip Number 3
Be proactive! If you see a job you fancy on our website, don’t just apply—follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay flexible and ready to adapt! The luxury hospitality world is fast-paced, so being open to different shifts and roles can make you a more attractive candidate. Plus, it shows you’re committed to providing top-notch service.
We think you need these skills to ace Luxury Spa Host in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for luxury service shine through. We want to see how much you care about delivering exceptional experiences to residents, so share any relevant stories or experiences that highlight this.
Tailor Your CV:Make sure your CV is tailored to the role of Luxury Spa Host. Highlight your previous experience in luxury hospitality and any guest-facing roles. We love seeing how your skills align with what we’re looking for!
Be Professional Yet Approachable:In your cover letter, strike a balance between professionalism and approachability. We’re looking for someone who can maintain a high standard of service while also being warm and welcoming to residents.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Troika Recruitment
✨Know the Luxury Game
Familiarise yourself with the luxury hospitality sector. Research the company and its values, especially how they deliver exceptional service. This will help you demonstrate your passion for providing top-notch service during the interview.
✨Showcase Your Communication Skills
As a Concierge Assistant, strong communication is key. Prepare examples of how you've effectively handled resident requests or complaints in the past. Practising these scenarios can help you articulate your experience confidently.
✨Dress to Impress
Professional presentation is crucial in a luxury environment. Choose an outfit that reflects the high standards of the role. Make sure you look polished and well-groomed, as first impressions matter!
✨Be Ready for Situational Questions
Expect questions about how you'd handle specific situations, like a resident complaint or a busy shift. Think through your responses ahead of time, focusing on your ability to remain calm and organised under pressure.
