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- Tasks: Lead a luxury residential building, ensuring 5-star service and resident satisfaction.
- Company: Prestigious luxury residential development in London.
- Benefits: Competitive salary of £65k, dynamic work environment, and career growth opportunities.
- Why this job: Be the face of luxury living and create unforgettable experiences for residents.
- Qualifications: Experience in high-end residential or five-star hospitality management required.
- Other info: Work in an iconic tower near Canary Wharf with a vibrant community.
The predicted salary is between 39000 - 78000 £ per year.
To be successful in this role, you must have previous management experience within a luxury residential environment.
We are seeking an experienced, proactive Building Manager / Residence Manager to take the helm of an award-winning residential development in London. This landmark tower offers an unrivalled suite of amenities, including a gym, cinema room, sky bar & expansive roof terraces.
As the Building Manager, you will drive the vision of the development, providing a hands-on, visible presence to ensure a seamless 5-star resident experience.
The Role- You will hold overall responsibility for the concierge teams and contractors including housekeeping ensuring the building is maintained to an immaculate level.
- Team Leadership: Lead the recruitment, management, and training of the site team to maintain 5-star standards.
- Operational Excellence: Meet monthly SLAs and KPIs against all service contracts.
- Resident Engagement: Build strong rapport with residents and reactively handle requests with creative, timely solutions.
- Safety & Compliance: Ensure 100% Health and Safety compliance and assist with the delivery of the Building Safety Act 2022.
- Facilities Oversight: Manage everything from plant room knowledge to in-house laundry and monthly stock takes.
- Proven Track Record: Extensive experience in high-end residential or five-star hospitality management.
- Presence: A professional, polished appearance with impeccable communication skills.
- Expertise: Deep knowledge of H&S regulations, COSHH, and the Building Safety Act 2022.
- Execution: Highly organized with the ability to manage multiple responsibilities with meticulous attention to detail.
- Salary: £65,000 per annum.
- Work Pattern: 45 hours per week. Mon - Fri but some weekends, evenings may be required.
- Location: An iconic tower near the vibrant hubs of Canary Wharf and Greenwich.
Luxury Residence Manager in London employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Residence Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury residential sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your experience! When you land an interview, be ready to discuss specific examples of how you've maintained 5-star standards in previous roles. Use metrics and success stories to highlight your achievements.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential opportunities. You never know what might come up!
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for scenario-based questions that test your problem-solving skills. Think about how you would handle resident complaints or ensure compliance with health and safety regulations.
We think you need these skills to ace Luxury Residence Manager in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous management experience in luxury residential environments. We want to see how your background aligns with the 5-star standards we uphold.
Be Polished and Professional: Your application should reflect the polished leader we’re looking for. Use clear, professional language and ensure your presentation is top-notch, just like the service we provide.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to showcase how your skills and experiences meet the specific requirements of the Building Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Troika Recruitment
✨Showcase Your Luxury Experience
Make sure to highlight your previous management experience in luxury residential environments. Share specific examples of how you've maintained high standards and delivered exceptional service, as this role demands a polished leader with a 5-star background.
✨Demonstrate Team Leadership Skills
Prepare to discuss your approach to leading and training teams. Think of instances where you successfully recruited or developed staff to uphold 5-star standards. This will show that you can manage the concierge teams effectively and maintain operational excellence.
✨Know Your Compliance Regulations
Brush up on your knowledge of Health and Safety regulations, COSHH, and the Building Safety Act 2022. Be ready to explain how you’ve ensured compliance in past roles, as this is crucial for the safety and well-being of residents.
✨Engage with Resident-Centric Solutions
Think about how you’ve built rapport with residents in the past. Prepare examples of how you’ve creatively handled requests or resolved issues promptly. This will demonstrate your commitment to providing a seamless 5-star resident experience.
