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- Tasks: Lead daily operations and logistics for a luxury residential estate.
- Company: Join a prestigious new super-prime residential development in South London.
- Benefits: Excellent salary, 25 days holiday plus birthday, and career progression opportunities.
- Why this job: Make a real impact in a dynamic environment with a growing community.
- Qualifications: Experience in estate operations or facilities management; strong leadership skills required.
- Other info: Opportunity to shape operational culture and work with diverse teams.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are recruiting for a dynamic, solutionsâdriven Estate Operations Manager to join one of London's newest superâprime residential schemes. This role is ideal for a confident operator with strong logistics oversight, people management experience and the ability to bring structure, consistency and leadership to a busy, fastâpaced estate.
You will oversee estate operatives, deliveries coordinators and an estate supervisor (team of 7). You will ensure immaculate standards across the development, lead on logistics and deliveries strategy, and support crossâdepartment coordination where gaps currently exist.
Key responsibilities include:
- Leading dayâtoâday operations across the estate, logistics, loading bay and waste management
- Supporting and coaching a newly promoted supervisor and ensuring strong team performance
- Overseeing contractor management, permitâtoâwork processes and safety documentation
- Coordinating with multiple departments (Facilities, Compliance, Front of House, Security, Hotel)
- Managing projectâbased tasks such as signage, software rollouts (e.g., Dwellent) and traffic control
- Monitoring building standards, compliance and H&S across all areas
- Managing operational budgets (waste, staffing, contracts etc.)
- Ensuring seamless resident experience across amenities, parcel systems (e.g., Spike) and access routes
- Working closely with hotel teams, commercial tenants and stakeholders on shared operations
You will also step in on nonâroutine tasks and support areas where other departments may not be performing, ensuring nothing "falls between the cracks."
What Youâll Need:
This role suits someone confident, organised and unflappable â a natural problem solver with excellent communication and strong common sense. Weâre looking for:
- Experience in estate operations, facilities, logistics or residential management
- Strong people leadership; able to manage and mentor a diverse team
- A proactive mindset with exceptional attention to detail
- Ability to push back appropriately and gain cooperation across departments
- Comfortable managing both highâlevel operations and handsâon tasks
- Ability navigating different personalities and stakeholders
- Spanish language skills would be a bonus (not essential)
Why Join the Team:
- Superâprime, brandânew development with hotel partnership
- Strong platform for career progression â an evolving site with growing complexity
- Support from an expanding onâsite management structure (FOH, Security Ops etc.)
- Aboveâindustryâstandard holiday allowance (25 days + birthday)
- A chance to shape the operational culture as occupancy increases
This is a highâprofile role offering visibility, responsibility and the opportunity to truly make an impact at one of Londonâs most prestigious addresses.
Estate Operations Manager - Luxury Residential Property in London employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Estate Operations Manager - Luxury Residential Property in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
â¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your problem-solving skills and leadership experience, as these are key for the Estate Operations Manager role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Estate Operations Manager - Luxury Residential Property in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your estate operations, logistics, and people management experience to show us you're the perfect fit for this role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about estate operations and how your proactive mindset can elevate our new super-prime residential scheme. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see your natural problem-solving abilities and how youâve managed diverse teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates during the process!
How to prepare for a job interview at Troika Recruitment
â¨Know Your Estate Operations
Make sure you brush up on your knowledge of estate operations, logistics, and facilities management. Familiarise yourself with the specific challenges and standards in luxury residential properties, as this will show your potential employer that you're not just a generalist but someone who understands the nuances of their industry.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when youâve coached or mentored others, especially in high-pressure situations. This role requires strong people management, so demonstrating your ability to inspire and guide a diverse team will be key.
â¨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle specific operational challenges. Prepare some scenarios where you've had to think on your feet and come up with effective solutions. This will highlight your proactive mindset and ability to manage both high-level operations and hands-on tasks.
â¨Understand Cross-Department Coordination
Since this role involves working closely with various departments, be ready to discuss your experience in coordinating with different teams. Highlight any successful collaborations you've had and how you ensured seamless communication and cooperation across departments.
