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For Companies At a Glance
- Tasks: Lead IT projects in hospitality, ensuring tech solutions enhance guest experiences.
- Company: Join a dynamic organisation focused on innovation in the hospitality sector.
- Benefits: Enjoy a collaborative environment and opportunities for professional growth.
- Why this job: Make a real impact on guest experiences while working with cutting-edge technology.
- Qualifications: Bachelor's in IT or related field; hospitality experience is essential.
- Other info: Project Management certification preferred but not mandatory.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Job Title: Technology Project Manager (Hospitality Experience Required)
Our clent is a dynamic and growing organisation in the hospitality sector, committed to delivering exceptional guest experiences through innovation and technology. As they continue to enhance their operations, they are seeking a Technology Project Manager with a solid background in hospitality to join the team and lead the successful delivery of critical IT initiatives across the business.
Job Summary:
The Technology Project Manager will oversee and manage a portfolio of IT projects, ensuring alignment with business goals. This is a hands-on role that requires strong technical knowledge, proven leadership ability, and excellent organisational skills. The ideal candidate will act as the bridge between IT and business operations, ensuring that technology solutions are delivered efficiently, on time, and within scope—while supporting an exceptional hospitality experience.
Key Responsibilities:
- Lead and manage end-to-end delivery of IT projects across operational and support functions
- Collaborate with department heads and stakeholders to define project goals, scope, and technical requirements
- Oversee the implementation and integration of new systems, ensuring minimal disruption to operations
- Manage relationships with external vendors and partners for system deployments and upgrades
- Monitor project performance, including budgets, timelines, risks, and deliverables
- Ensure compliance with data privacy and cybersecurity standards (e.g., GDPR) relevant to the hospitality industry
- Serve as a key contact for system-related issues, coordinating with internal teams and third-party vendors
- Drive service delivery and resolution of technical incidents, problems, and enhancement requests
- Develop and track metrics to assess IT service performance and identify opportunities for continuous improvement
- Stay current with emerging technologies and provide recommendations to support business strategy
Required Qualifications & Skills:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Project Management certification (e.g., PMP, PRINCE2, Agile) preferred but not essential
- Proven experience working in the hospitality industry (this is a must-have)
- Strong technical acumen with an understanding of systems and software relevant to hospitality operations
- Exceptional problem-solving and decision-making skills
- Excellent communication skills (both verbal and written)
- Strong organisational and time management abilities
Why should you be interested?
- Be part of a growing, forward-thinking company that values innovation
- Work in a collaborative and supportive environment
- Lead impactful projects that directly enhance guest experiences and business outcomes
If you meet the above qualifications and are excited about using technology to enhance hospitality, we’d love to hear from you.
Information Technology Project Manager employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Project Manager
✨Tip Number 1
Network within the hospitality sector to connect with professionals who can provide insights into the role. Attend industry events or join relevant online forums to engage with others in the field.
✨Tip Number 2
Familiarise yourself with the latest technologies and trends in hospitality IT. Being knowledgeable about current innovations will help you stand out during discussions with potential employers.
✨Tip Number 3
Prepare to discuss specific projects you've managed in the hospitality sector. Highlight your leadership skills and how you've successfully delivered IT initiatives that improved guest experiences.
✨Tip Number 4
Research the company’s current technology stack and any recent projects they’ve undertaken. This will allow you to tailor your conversations and demonstrate your genuine interest in their operations.
We think you need these skills to ace Information Technology Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the hospitality sector and any relevant IT project management roles. Use specific examples that demonstrate your ability to lead projects and deliver results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your technical skills can enhance guest experiences. Mention any specific projects you've managed that align with the job description.
Highlight Relevant Certifications: If you have any project management certifications like PMP or PRINCE2, be sure to include them prominently in your application. This shows your commitment to professional development and enhances your credibility.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with stakeholders, managed teams, or resolved conflicts in previous projects.
How to prepare for a job interview at Troika Recruitment
✨Showcase Your Hospitality Experience
Make sure to highlight your background in the hospitality sector during the interview. Discuss specific projects or roles where you successfully integrated technology to enhance guest experiences, as this is a key requirement for the position.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and understanding of systems relevant to hospitality operations. You might be asked about specific technologies you've worked with, so brush up on your knowledge of current trends and tools in the industry.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare examples of past challenges you've faced in project management, particularly in the hospitality context, and how you overcame them.
✨Communicate Clearly and Effectively
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, especially when discussing how technology can improve operations and guest experiences.
