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- Tasks: Lead IT projects in hospitality, ensuring tech solutions enhance guest experiences.
- Company: Join a dynamic organisation focused on innovation in the hospitality sector.
- Benefits: Enjoy a collaborative environment and opportunities for professional growth.
- Why this job: Make a real impact on guest experiences while working with cutting-edge technology.
- Qualifications: Bachelor's in IT or related field; hospitality experience is essential.
- Other info: Project Management certification preferred but not mandatory.
The predicted salary is between 48000 - 72000 ÂŁ per year.
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This range is provided by Troika Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Troika Recruitment
Job Title: Technology Project Manager (Hospitality Experience Required)
Our clent is a dynamic and growing organisation in the hospitality sector, committed to delivering exceptional guest experiences through innovation and technology. As they continue to enhance their operations, they are seeking a Technology Project Manager with a solid background in hospitality to join the team and lead the successful delivery of critical IT initiatives across the business.
Job Summary:
The Technology Project Manager will oversee and manage a portfolio of IT projects, ensuring alignment with business goals. This is a hands-on role that requires strong technical knowledge, proven leadership ability, and excellent organisational skills. The ideal candidate will act as the bridge between IT and business operations, ensuring that technology solutions are delivered efficiently, on time, and within scope—while supporting an exceptional hospitality experience.
Key Responsibilities:
- Lead and manage end-to-end delivery of IT projects across operational and support functions
- Collaborate with department heads and stakeholders to define project goals, scope, and technical requirements
- Oversee the implementation and integration of new systems, ensuring minimal disruption to operations
- Manage relationships with external vendors and partners for system deployments and upgrades
- Monitor project performance, including budgets, timelines, risks, and deliverables
- Ensure compliance with data privacy and cybersecurity standards (e.g., GDPR) relevant to the hospitality industry
- Serve as a key contact for system-related issues, coordinating with internal teams and third-party vendors
- Drive service delivery and resolution of technical incidents, problems, and enhancement requests
- Develop and track metrics to assess IT service performance and identify opportunities for continuous improvement
- Stay current with emerging technologies and provide recommendations to support business strategy
Required Qualifications & Skills:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Project Management certification (e.g., PMP, PRINCE2, Agile) preferred but not essential
- Proven experience working in the hospitality industry (this is a must-have)
- Strong technical acumen with an understanding of systems and software relevant to hospitality operations
- Exceptional problem-solving and decision-making skills
- Excellent communication skills (both verbal and written)
- Strong organisational and time management abilities
Why should you be interested?
- Be part of a growing, forward-thinking company that values innovation
- Work in a collaborative and supportive environment
- Lead impactful projects that directly enhance guest experiences and business outcomes
If you meet the above qualifications and are excited about using technology to enhance hospitality, we’d love to hear from you.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
-
Industries
Hospitality, Hotels and Motels, and Accommodation and Food Services
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Information Technology Project Manager employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Project Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the hospitality sector. Understanding how technology is transforming guest experiences will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the hospitality and IT sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the challenges they face, which can give you insights to discuss during your application process.
✨Tip Number 3
Prepare to showcase your project management skills through real-life examples. Be ready to discuss specific projects you've led in the hospitality industry, focusing on how you overcame challenges and delivered results that enhanced guest experiences.
✨Tip Number 4
Research StudySmarter and our values. Understanding our mission and how we integrate technology into education can help you align your answers with our goals, making you a more attractive candidate for the role.
We think you need these skills to ace Information Technology Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the hospitality sector and any relevant IT project management roles. Use specific examples that demonstrate your ability to lead projects and improve guest experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology in hospitality. Mention how your background aligns with the company's goals and how you can contribute to enhancing their operations through innovative IT solutions.
Highlight Relevant Certifications: If you have any project management certifications like PMP or PRINCE2, be sure to include them prominently. Even if they are not essential, they can set you apart from other candidates.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully solved technical issues in previous roles. This will demonstrate your strong problem-solving abilities, which are crucial for the Technology Project Manager position.
How to prepare for a job interview at Troika Recruitment
✨Showcase Your Hospitality Experience
Make sure to highlight your background in the hospitality sector during the interview. Discuss specific projects or roles where you successfully integrated technology to enhance guest experiences, as this is a key requirement for the position.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and understanding of systems relevant to hospitality operations. You might be asked about specific technologies you've worked with, so brush up on your knowledge of current trends and tools in the industry.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and decision-making abilities. Prepare examples of past challenges you've faced in project management, particularly in hospitality, and how you resolved them while maintaining operational efficiency.
✨Communicate Clearly and Effectively
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, especially when discussing how technology can improve guest experiences.
