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For Companies At a Glance
- Tasks: Lead delivery strategy and build partnerships to enhance performance.
- Company: Fast-growing QSR brand with a strong UK presence and ambitious goals.
- Benefits: Opportunity to make a real impact in a visible role.
- Why this job: Shape the future of delivery in a dynamic, evolving brand.
- Qualifications: Experience in senior delivery roles and strong data-driven decision-making skills.
- Other info: Great chance for career growth in a collaborative environment.
The predicted salary is between 60000 - 75000 £ per year.
My client is a well-loved, fast-growing brand in the QSR space, with a strong presence across the UK and big ambitions for what comes next. They’ve built a loyal customer base through great product, clear brand identity, and a real focus on experience, and delivery has become a hugely important part of that journey.
The Opportunity
This is a 12-month maternity cover for a Head of Delivery, reporting into the CMO and sitting at the heart of how the brand shows up off-premise. It’s a role with real ownership, you’ll shape the delivery strategy, build strong external partnerships, and make sure everything is working as it should, from big-picture planning through to day-to-day performance.
- Set and deliver the overall delivery strategy, with a focus on sustainable growth
- Own relationships with delivery partners and aggregators, working closely with them to improve visibility, trading, and performance
- Keep a close eye on how things are actually landing operationally, making sure plans are realistic and effective in practice
- Use data and insight to guide decisions, spot opportunities, and course-correct where needed
- Lead regular performance reviews and keep delivery activity aligned with wider business goals
- Work closely with marketing, operations, and commercial teams to keep everything joined up
- Manage trading levers like promotions, pricing, and offers to drive both sales and profitability
- Stay ahead of potential challenges and keep things running smoothly
The Candidate
This role would suit someone who enjoys sitting at the intersection of strategy and execution, someone who’s comfortable zooming out, but equally happy getting into the detail.
- Experience in a senior delivery, e-commerce, or trading role within a multi-site environment (QSR or hospitality would be ideal)
- Strong experience working with third-party delivery platforms and partners
- Commercially minded, with a good instinct for what drives performance
- Confident using data to inform decisions, without losing sight of the bigger picture
- A natural relationship builder, both internally and externally
- Comfortable working cross-functionally and influencing without direct authority
- Proactive, thoughtful, and able to adapt as things change
It’s a great opportunity to step into a visible, business-critical role in a brand that’s continuing to evolve with plenty of scope to make a real impact over the 12 months.
Head of Delivery (Maternity Cover) employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with delivery channels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in delivery strategy and partnerships. This will help you stand out when you get the chance to chat with potential employers.
✨Tip Number 3
Stay updated on industry trends! Follow relevant news and reports about QSR and delivery services. This knowledge will not only impress during interviews but also help you tailor your approach to the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can give you a better shot at getting noticed. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Head of Delivery (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Delivery. Highlight your experience in delivery strategy and working with third-party partners, as these are key for us. Don’t just list your duties; show how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven performance and built relationships in past positions, especially in QSR or hospitality.
Show Your Data Savvy: We love candidates who can use data to inform decisions. In your application, mention any tools or methods you’ve used to analyse performance and make strategic decisions. This will show us you’re not just about the big picture but also the details!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Troika Recruitment
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in the brand’s identity and values. Understand their delivery strategy and how it fits into their overall business goals. This will show that you’re genuinely interested and ready to contribute from day one.
✨Prepare for Data-Driven Discussions
Since this role involves using data to guide decisions, be ready to discuss how you've used data in past roles. Bring examples of how you’ve spotted opportunities or made course corrections based on insights. This will demonstrate your analytical skills and commercial mindset.
✨Showcase Your Relationship-Building Skills
As a Head of Delivery, you’ll need to manage relationships with delivery partners and internal teams. Prepare examples of how you’ve successfully built and maintained relationships in previous roles. Highlight your ability to influence without direct authority, as this is key in cross-functional environments.
✨Be Ready to Discuss Strategy and Execution
This role sits at the intersection of strategy and execution, so be prepared to talk about both. Share experiences where you’ve developed a strategy and then successfully executed it. This will illustrate your capability to zoom out for the big picture while also diving into the details when necessary.