Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in a new private members club, ensuring exceptional service and operational excellence.
- Company: Join Troika Recruitment, creating a unique space blending hospitality, wellness, and culture.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth and community engagement.
- Why this job: Be part of a groundbreaking club that values quality, connection, and a conscious lifestyle.
- Qualifications: Experience in luxury hospitality management, strong leadership skills, and a passion for service.
- Other info: This is a rare chance to shape the future of a distinctive venue from day one.
The predicted salary is between 42000 - 60000 £ per year.
This range is provided by Troika Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Troika Recruitment
We are creating a new kind of private members club, a carefully curated space where hospitality, wellbeing and culture come together. Rooted in a lifestyle led philosophy, this multi-faceted venue will offer members a considered blend of movement and wellness, elevated food and drink, inspiring social spaces and meaningful programming.
Contemporary, warm and grounded in experience rather than status, the club has been designed for a community who value quality, connection and a more conscious way of living.
The Role
We are looking for a hands on, high performing General Manager to lead this new opening and help shape its success from day one. Reporting into the founders, you will be responsible for overseeing all operational departments, ensuring a consistently high level of service and building a culture that brings the club’s values to life.
This role requires a strong presence on the floor, a deep understanding of premium hospitality and the ability to balance commercial acumen with genuine care for your team and members.
Key responsibilities include
- Leading, motivating and developing a multidisciplinary team across food and beverage, wellness and member services
- Creating a culture of quality, attention to detail and warmth in every guest interaction
- Managing day to day operations to ensure smooth delivery across all touchpoints
- Overseeing budgets, forecasting and reporting to drive performance and profitability
- Working with the marketing and membership teams to support engagement and retention
- Acting as the face of the club, building relationships, being visible and setting the tone
- Listening to feedback and continuously improving the member experience
- Ensuring compliance with health and safety and regulatory requirements
The Candidate
You are a proven leader from a high end hospitality background, someone who not only understands what luxury feels like but knows how to deliver it across a dynamic, multifaceted operation. You may come from a luxury hotel, resort, private members club or premium lifestyle brand but wherever you have been, you have combined commercial know-how with operational excellence and a highly personal approach to service.
This is a role for someone who thrives on the floor, is energised by variety and knows how to bring teams together to deliver a seamless experience across wellness, food and beverage, events and member services.
We are looking for someone who is
- Experienced at general manager or senior level within luxury or lifestyle led, multi outlet operations
- Comfortable managing complexity, from high touch service to back of house logistics
- Commercially astute, with a strong grasp of budgets, forecasting and performance metrics
- Emotionally intelligent and confident leading diverse, multidisciplinary teams
- Present and hands on, visible in the operation and naturally at ease engaging with members
- Calm under pressure, solutions focused and able to adapt to changing priorities
- Passionate about creating environments where people feel inspired, connected and cared for
This is a rare chance to play a defining role in the launch and evolution of a distinctive new club, one that blends hospitality, health and human connection. If you are ready to roll up your sleeves and help build something special, we would love to hear from you.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business and Management
-
Industries
Hospitality and Hotels and Motels
Referrals increase your chances of interviewing at Troika Recruitment by 2x
Get notified about new General Manager jobs in London Area, United Kingdom.
London, England, United Kingdom 1 month ago
General Manager : New Venue and Rooftop Opening : East London : A GBP 90,000
Tower Hamlets, England, United Kingdom 3 weeks ago
City Of Westminster, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
General Manager – The Hoxton, European Opportunities
London, England, United Kingdom 1 month ago
London, England, United Kingdom £38,000.00-£42,000.00 1 month ago
London Area, United Kingdom £45,000.00-£45,000.00 2 hours ago
City Of Westminster, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 1 day ago
London Area, United Kingdom £90,000.00-£98,000.00 1 month ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 2 months ago
Walthamstow, England, United Kingdom £50,000.00-£55,000.00 1 week ago
London, England, United Kingdom 5 days ago
London Area, United Kingdom £50,000.00-£50,000.00 5 hours ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
Greater London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 months ago
London, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
General Manager employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with professionals in the luxury hospitality sector. Attend industry events, join relevant online forums, and connect with people on LinkedIn who are already working in similar roles. This can help you gain insights into the company culture and expectations.
✨Tip Number 2
Research the specific values and mission of the private members club. Understanding their philosophy will allow you to tailor your approach during interviews, demonstrating that you align with their vision for quality and community.
✨Tip Number 3
Prepare to discuss your hands-on leadership style. Be ready to share examples of how you've successfully motivated teams in high-pressure environments, as this role requires a strong presence and the ability to engage with both staff and members.
✨Tip Number 4
Familiarise yourself with current trends in wellness and premium hospitality. Being knowledgeable about the latest developments in these areas will not only impress your interviewers but also show your commitment to creating an exceptional member experience.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end hospitality and leadership roles. Focus on specific achievements that demonstrate your ability to manage complex operations and lead diverse teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional member experiences. Mention how your background aligns with the club's values and your vision for fostering a warm and engaging atmosphere.
Showcase Relevant Skills: Emphasise your commercial acumen, operational excellence, and emotional intelligence. Provide examples of how you've successfully managed budgets, improved service quality, and built strong team dynamics in previous roles.
Prepare for Interviews: If selected for an interview, be ready to discuss your hands-on management style and how you handle pressure. Think of scenarios where you've adapted to changing priorities and improved member satisfaction.
How to prepare for a job interview at Troika Recruitment
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and motivate a diverse team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to fostering a positive culture and ensuring high service standards.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with budgets, forecasting, and performance metrics. Highlight specific instances where your commercial insight led to improved profitability or operational efficiency in previous roles.
✨Emphasise Your Hands-On Approach
This role requires a visible presence on the floor. Share stories that illustrate your hands-on management style and how you engage with both staff and members to create a welcoming environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you've had to adapt quickly to changing priorities or resolve conflicts, and be ready to explain your thought process and outcomes.
