Deputy General Manager

Deputy General Manager

Private Members Club | London

The Company

We are building a fresh and exciting private members club that blends premium hospitality with wellness, culture and connection. This multi-faceted venue is designed for members who value exceptional experiences, thoughtful service and a community-centred approach.

Our club’s ethos is rooted in delivering quality and warmth across every interaction, with a focus on wellbeing, social spaces and elevated food and drink offerings.

The Role

We are seeking a hands on and passionate Deputy General Manager to support the General Manager in leading all operational aspects of the club. You will play a key role in delivering outstanding service and ensuring smooth day to day running, while fostering a culture that empowers the team and delights members.

This is a visible, high energy role for someone who thrives in a dynamic, multi-outlet hospitality environment and is motivated by excellence and continuous improvement.

Key responsibilities include

• Assisting in the leadership, coaching and development of a diverse team across food and beverage, wellness and member services
• Maintaining exceptional standards of service and guest experience throughout the club
• Overseeing daily operations to ensure seamless delivery and swift resolution of any issues
• Supporting financial management through budget monitoring and operational efficiencies
• Acting as an ambassador for the club on the floor, engaging directly with members and guests
• Collaborating closely with the General Manager on strategic initiatives and operational planning
• Ensuring compliance with health, safety and regulatory requirements

The Candidate

You are a driven hospitality professional with experience in luxury, lifestyle or multi-outlet operations. You have a genuine passion for service excellence and a hands on approach that keeps you engaged with both your team and guests. You are looking for a role where you can grow and develop, with clear progression to General Manager within a supportive and ambitious culture.

We are looking for someone who is

• Experienced in a deputy or assistant management role within premium hospitality environments
• Skilled at managing complex operations while maintaining attention to detail and quality
• Commercially aware with a solid understanding of budgeting and operational performance
• A natural leader who inspires, coaches and supports teams to perform at their best
• Highly present and approachable, comfortable engaging with members and guests on a daily basis
• Solutions oriented, calm under pressure and proactive in problem solving
• Passionate about hospitality and committed to continuous personal and professional growth

This is a fantastic opportunity to join a new and vibrant club with genuine room to progress. If you are ready to bring your energy, expertise and passion for hospitality to a business that values development and hands on leadership, we want to hear from you.