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- Tasks: Deliver exceptional concierge service and ensure a safe, welcoming environment for residents.
- Company: Luxury residential managing agent in Central London with a focus on high-end living.
- Benefits: Competitive pay, dynamic work environment, and the chance to create memorable experiences.
- Why this job: Be the face of luxury living and make a real difference in residents' lives.
- Qualifications: Experience in luxury hospitality, excellent communication skills, and a polished appearance.
- Other info: Join a team that values excellence and offers opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a niche managing agent specialising in luxury residential developments across London is seeking experienced and professional Night Concierge’s to oversee night operations at two of its high-end residential developments based in Central London. The role involves delivering a discreet and reliable concierge service, ensuring residents and guests receive a consistently high standard of support and care throughout the night. You will be the main point of contact on site, maintaining safety, efficiency, and exceptional service standards.
Key Responsibilities:
- Greet and assist residents and visitors in a courteous and professional manner.
- Manage visitor access, deliveries, and key handling with accuracy and attention to detail.
- Conduct regular security patrols and monitor CCTV to ensure a safe environment.
- Support resident move-ins and move-outs, and assist with amenity space bookings.
- Provide information and assistance with local services, reservations, and transport.
- Maintain clear communication with colleagues and service partners to ensure seamless operations.
Skills and Experience:
- Previous experience in a luxury residential or five-star hospitality environment is desirable.
- Excellent communication and interpersonal skills, with a professional and polished appearance.
- Strong organisational abilities and attention to detail.
- A proactive, calm, and adaptable approach to problem-solving.
- A team-oriented attitude and commitment to high service standards.
This is an exciting opportunity to work in an iconic development and provide a personalised concierge service that sets a new benchmark for luxury living. If you are passionate about delivering excellence and creating memorable experiences for residents, we would love to hear from you!
Concierge employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. Attend events or join online groups where you can meet people who might know about openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your experience and how it aligns with their needs. A confident and polished introduction can make all the difference.
✨Tip Number 3
Stay proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Be prepared for interviews! Research the company and its values, especially around luxury service. Think of examples from your past experiences that demonstrate your skills and how you can contribute to their high standards.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience in luxury residential or five-star hospitality environments. We want to see how your background aligns with the high standards we uphold at StudySmarter.
Be Professional and Polished: Your application should reflect the professional and polished appearance we expect from our Night Concierges. Use clear language, check for typos, and keep it neat – first impressions matter!
Demonstrate Your Communication Skills: Since communication is key in this role, let your personality shine through in your written application. Show us that you can convey information clearly and courteously, just like you would with residents and guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in luxury living!
How to prepare for a job interview at Troika Recruitment
✨Know Your Luxury Service Standards
Familiarise yourself with the expectations of luxury service. Research what sets high-end concierge services apart and be ready to discuss how you can uphold these standards in your role.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication and interpersonal skills. Think of situations where you’ve successfully assisted residents or guests, demonstrating your polished approach and professionalism.
✨Demonstrate Attention to Detail
Be ready to discuss how you manage tasks with precision, such as handling visitor access or key management. Share specific instances where your attention to detail made a difference in providing exceptional service.
✨Exude Calmness Under Pressure
Think of scenarios where you had to solve problems quickly and calmly. Convey your proactive and adaptable nature, showing that you can maintain a high level of service even during challenging situations.
