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- Tasks: Lead a team to create unforgettable guest experiences and manage exciting events.
- Company: Top recruitment agency known for exceptional service and innovation.
- Benefits: Competitive salary, career growth, and the chance to shape guest experiences.
- Why this job: Join a dynamic team and elevate visitor services to five-star standards.
- Qualifications: Experience in corporate hospitality or luxury settings with strong leadership skills.
- Other info: Based in Greater London with opportunities for travel and professional development.
The predicted salary is between 48000 - 72000 £ per year.
A leading recruitment agency seeks a Head of Guest Experience & Events to oversee exceptional visitor services and events. Located in Greater London, this role involves leading a team of up to 30, ensuring five-star standards and collaborating with senior stakeholders.
Candidates should have a background in corporate hospitality or luxury environments and possess strong leadership skills for continuous service innovation. The position requires site-based attendance five days a week, with some required travel.
Chief Guest Experience & Events Leader employer: Troika Recruitment
Contact Detail:
Troika Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Guest Experience & Events Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the corporate hospitality and events space. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams to success in previous roles. We want to see that five-star service mentality in action!
✨Tip Number 3
Be proactive! Don’t wait for job postings to pop up. Reach out directly to companies you admire, including us at StudySmarter, and express your interest in guest experience roles. You never know what opportunities might be lurking!
✨Tip Number 4
Prepare for interviews by researching the latest trends in guest experience and events management. We’re talking about innovative ideas that can elevate service standards. Show them you’re not just a candidate, but a thought leader in the field!
We think you need these skills to ace Chief Guest Experience & Events Leader
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background in corporate hospitality or luxury environments. We want to see how your past experiences have prepared you for leading a team and ensuring five-star standards.
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to our specific role. Mention how your skills align with the responsibilities of overseeing visitor services and events.
Demonstrate Leadership Skills: Since this role involves leading a team of up to 30, it’s crucial to showcase your leadership skills. Share examples of how you've successfully managed teams and driven service innovation in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Troika Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the company’s values and mission, especially around guest experience and events. Research their past events and any unique services they offer. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, particularly in managing teams in high-pressure environments. Think of specific situations where you’ve successfully led a team to achieve five-star service standards or innovated guest experiences.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific guest-related scenarios or event challenges. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to maintain high standards under pressure.
✨Dress to Impress
Since this role is in corporate hospitality, make sure you dress smartly and professionally. First impressions matter, and looking the part can set the tone for the rest of the interview. Aim for a polished look that reflects the luxury environment.
