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- Tasks: Lead a dynamic team to deliver exceptional service and unforgettable guest experiences.
- Company: Join The Ivy Collection, renowned for its elegance and vibrant hospitality across the UK.
- Benefits: Enjoy competitive pay, 50% staff discount, extra holiday, and birthday off!
- Why this job: Be part of a supportive culture that values learning and celebrates diversity.
- Qualifications: 2+ years experience in restaurant management with strong leadership skills required.
- Other info: We promote an inclusive environment and celebrate individual differences.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- 50% staff discount for you and up to 3 friends when you dine in our restaurants
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants
- Career Development and Training, including Apprenticeships
- Extra holiday allowance for length of service, up to 5 extra days after 5 years
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business
- To develop a learning culture and to ensure that all team members feel valued and rewarded
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals
- To ensure all guest requests and queries are responded to promptly and effectively
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn
About you:
- You have 2 years + experience in this position
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service
- You have excellent English language skills
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Restaurant Manager employer: Troia (UK) Restaurants Ltd
Contact Detail:
Troia (UK) Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with The Ivy Collection's values and culture. Understanding their commitment to exceptional service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your ability to lead a team and enhance guest experiences. Highlighting your successes in these areas can set you apart from other candidates.
✨Tip Number 3
Network within the hospitality industry, especially with those who have worked at The Ivy Collection or similar establishments. Personal connections can provide valuable insights and potentially give you a referral.
✨Tip Number 4
Stay updated on current trends in the restaurant industry, particularly regarding customer service and team management. Being knowledgeable about these trends can help you discuss innovative ideas during your interview.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with The Ivy Collection's values and mission. Highlight how your personal values align with their commitment to exceptional service and inclusivity in your application.
Tailor Your CV: Ensure your CV reflects your relevant experience as a Restaurant Manager. Emphasise your leadership skills, ability to manage a team, and any specific achievements that demonstrate your capability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Use specific examples from your past experiences to illustrate how you can contribute to The Ivy Collection's success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet personable, reflecting the vibrant hospitality ethos of The Ivy Collection.
How to prepare for a job interview at Troia (UK) Restaurants Ltd
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead by example. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific strategies you've used to create a positive work environment.
✨Demonstrate Your Customer Service Passion
The Ivy Collection prides itself on exceptional service. Share examples of how you've gone above and beyond for guests in the past, and be ready to explain how you would handle difficult situations or complaints.
✨Familiarise Yourself with the Brand
Research The Ivy Collection and understand its values, mission, and what sets it apart from other restaurants. This knowledge will help you align your answers with the company's ethos during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios you might face as a Restaurant Manager and how you would address them, particularly in high-pressure situations.
