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- Tasks: Be the friendly face of our office, managing reception and ensuring smooth operations.
- Company: Join a dynamic Financial Services Organisation in the heart of London.
- Benefits: Competitive salary, professional development, and a vibrant office environment.
- Why this job: Make a real impact by creating a welcoming atmosphere for clients and colleagues.
- Qualifications: Experience in reception or similar roles, with strong communication and organisational skills.
- Other info: Enjoy a supportive team culture with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
Troi are recruiting a Front of House / Receptionist for a Financial Services Organisation based in the City of London. This role is office based 5 days a week and the working hours are 8.30 - 5.30 with occasional need for flexibility for special events.
Main Responsibilities:
- This role is a key position responsible for managing the day-to-day operations of the office and ensuring a welcoming and professional environment for employees, clients, and visitors.
- This individual acts as the face of the company, handling reception duties and operational facilities while also ensuring smooth administrative processes behind the scenes.
Front Desk Reception:
- Greet visitors, clients, and vendors in a friendly and professional manner.
- Answer, screen, and direct phone calls, taking detailed messages when necessary.
- Maintain the cleanliness and organization of the reception area and meeting rooms.
- Providing catering as necessary for guests, meetings and events.
Office Administration:
- Manage scheduling for meeting rooms and ensure technology is set up for meetings.
- Handle administrative duties such as filing, data entry, and preparing documents.
- Be the point of contact for office-based facilities issues such as maintenance people.
Visitor and Employee Support:
- Ensure that visitors are comfortable, offering refreshments, and guiding them to their meetings.
- Assist employees with administrative requests, such as booking travel, expenses, coordinating meetings, and occasional off-site lunch meetings.
- Support with the induction of new joiners including preparing workspaces.
- Manage security passes for employees and visitors ensuring passes are disabled for leavers.
Desired Attributes:
- Warm and approachable, with excellent interpersonal skills.
- Detail-oriented and able to anticipate office needs.
- Ability to work independently and prioritize tasks effectively.
- Adaptable and proactive in solving problems as they arise.
Qualifications and Skills:
- Proven experience as Front of House, Receptionist, Officer, Receptionist, or similar role such as an EA.
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Professional demeanour and ability to handle confidential information.
- Proficient with office software (Microsoft Office Suite).
- Experience with phone systems, booking software, expenses, travel management or facility management tools is a plus.
Front of House / Receptionist employer: Troi
Contact Detail:
Troi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Troi and the Financial Services sector so you can chat confidently about their values and what they do. This will show you're genuinely interested and ready to be the face of the company!
✨Tip Number 2
When you get that interview, don’t just sit there waiting for questions. Be proactive! Prepare some thoughtful questions about the role and the team. This shows you’re engaged and thinking about how you can contribute to the office vibe.
✨Tip Number 3
Dress the part! As a Front of House/Receptionist, you’ll be the first impression for visitors. So, rock up looking sharp and professional. It’s all about making that welcoming atmosphere right from the get-go!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Front of House / Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, this role is all about being the face of the company!
Tailor Your Experience: Make sure to highlight your relevant experience in reception or front of house roles. We’re looking for specific examples that showcase your organisational skills and ability to manage multiple tasks. Tailoring your application to match the job description will definitely catch our eye!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Troi
✨Know the Company Inside Out
Before your interview, take some time to research the financial services organisation. Understand their values, mission, and any recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Practice Your Greeting
As a Front of House / Receptionist, first impressions are crucial. Practice a warm and professional greeting. You might even want to rehearse how you'd handle different visitor scenarios, like dealing with a busy day or an unexpected guest.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Think of specific examples from your past experience where you successfully juggled various responsibilities, especially in a busy office environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
