Senior Project Manager - MAT Cover

Job Overview

Are you inspired by culture and experiences, and passionate about fuelling participation in the real world? Then TRO is the agency for you!

Our culture is founded on the ethos of learning through experiences in real life, with our teams empowered to participate in the things they love.

TRO is a global, full-service experiential marketing agency. We design, build and deliver creative events and experiences that bring brands and businesses to life in the real world. Whether it’s imaginative experiential, impactful sponsorship activation or effective product trial, we work with global brands and market challengers alike to create memorable moments with participation at the heart.

It’s not the number of years’ experience that’s important; if you are passionate about experiential marketing, coupled with the skills to take on the role and share our passion to participate, then this is the role for you.

We welcome applicants from all backgrounds with differing lived experiences – reasonable adjustments can be made to ensure the interview process is accessible for all.

As a Senior Experiential Project Manager, you will be responsible for managing medium to large scale event activities across varied clients – mainly in the UK but occasionally overseas. Excellent Project Delivery is the focus of your role, leading small to large teams on a project by project basis. You will be involved in the planning from concept development with the guidance of the Experiential Director working closely with Creative, Production and Logistical teams whilst taking responsibility for budgeting each project, forecasting and managing results.

You will be a strong client lead, potentially owning the relationship at times, responsible for maintaining communication throughout your project team and mentoring junior members of the wider activation team.

Responsibilities & Duties

• Projects – overall responsibility for the day to day managing of an event varying in project and team size. From brief through to final financial reconciliation and implementation of measurement strategies. Managing the critical path with full understanding of the creative process, production and logistics departments. Confident in problem solving / crisis management with innovative solutions.

• Clients – the experiential lead and day to day contact on allocated project work, ensuring client requests are delivered on time, on budget on brand and meet the measurement objectives. You will be expected to set the agenda and drive forward actions throughout the duration of the project.

• People management – you may be expected to take on line manager responsibilities as well as managing other staff ensuring all deliver against their roles and responsibilities demonstrating best practice, for both TRO and Freelances, working on your projects.

• Finance – Experience in building and managing budget and payment schedules in their entirety whilst understanding any financial constraints. Ensuring budget transparency between client and TRO presenting cost efficiencies where possible, confident in discussing financials with clients and monitor and track changes throughout.

Key Skills, Knowledge & Experience

• Project delivery – as a strong Senior Experiential Project Manager, you may be working on more than one event at a time therefore good time management is vital component to your role. Set team structure to establish accountabilities and lines of communication. Track progress of the project(s), managing client expectations. Be confident in problem solving/crisis management with innovative solutions. Manage project resource requirements.
• Communication – lead by example with appropriately pitched and succinct communications. Have the ability to quickly distil information to give relevant context. Understand the key information required by colleagues and clients. Ability to communicate concisely upwards and downwards within TRO. Able to help clients sell ideas to their senior management in writing or face to face.
• Client – you will have a good understanding of your client’s industry and business challenges plus an understanding of the agency / client contract perimeters. Understand the ways of working for these brands and intricacies of systems and processes surrounding client event activity. Good presentation skills are required with an attention to detail.
• Industry – Thorough understanding of the brand experience/experiential landscape – latest trends and techniques. Must demonstrate understanding of the role of marketing within a broader business context, aid the development of the agency’s relationship with the client and identify opportunities to increase revenue.
• Financial & Legal – an understanding of the overall financial management of the agency and appropriate rates and profitability margins. Track record of managing budget and fee approval with client, ensuring that the project resource is appropriate for fee level.
• Leadership – responsible, open team leader, who leads by example empowering their team to make their own decisions. Responsible for team motivation, development and retention. Identify individual skillsets and new opportunities. Capability to set clear objectives, delegate, coach and give feedback to direct reports and colleagues working on your client work in all areas relevant to their development
• Commercial awareness – understand agency proposition and how a client’s business functions financially adhering to procurement processes and protection of margin and commitment to profit for all parties. Stay up to date with competitor industry insights.
• Driving – hold a full clean driving license, good experience of driving cars and of travel around UK, comfortable driving different cars, safe and competent with good driving record. Ideally able to drive a van safely

Why work for TRO?

• We work with some cool brands on epic projects; check out our work here: www.tro.com
• We are exceptionally lucky to be part of the Omnicom Group (global leader in Marketing Communications). We get to collaborate with and learn from some of the best marketers, but still do things the TRO way!
• Our Benefits: On top of salary, and the usual kind of benefits we offer:

👆Enhanced Maternity

💟Employee Assistance Programme: inc. medical consultations & resources

💪Gym, theatre ticket, wellbeing product discounts

🏫Learning Pathway to help you become legendary!

🙌In Real Life Experience Programme with tickets to events, museums and more….

• We have an active social calendar – we like to work hard and play hard too! Each of our offices has a Social Club, whose sole mission is to fly the social flag and get as many people involved as possible. From bake offs to summer parties and everything in between.
• We are passionate about ALL People Matters with the following initiatives in place: 1. Mind Matters (offering support on issues relating to mental health), 2. Planet Matters (our sustainability task force), and 3. Community Matters (ensuring that TRO gives back to our local communities through various CSR activities) we aim to support our employees in all areas of their life!
• We are on a mission to create experiences for all delivered by all and welcome applications from all persons regardless of their age, disability, sex, religion or belief or race.