Senior Account Manager

Senior Account Manager – MAT cover

TRO is a global, full-service experiential marketing agency. We design, build and deliver creative events and experiences that bring brands and businesses to life in the real world. Whether it’s imaginative experiential, impactful sponsorship activations or effective product trials, we work with global brands to create memorable moments with participation at the heart!

We’re lucky to be part of the Omnicom Group and collaborate with many agencies within the network, taking a multi-channel approach to the work we do!

Our culture is founded on the ethos of learning through experiences in real life, with our teams empowered and supported to participate in the things they love!

It’s not the number of years’ experience that’s important; if you are passionate about experiential marketing, coupled with the skills to take on the role and share our passion to participate, then this is the role for you.

We welcome applicants from all backgrounds with differing lived experiences – reasonable adjustments can be made to ensure the interview process is accessible for all.

A bit about the role:

You’ll lead the day-to day relationship with key automotive accounts identifying strategic opportunities to meet marketing objectives, whilst overseeing delivery of experiential campaigns – often with a multichannel approach!

The TRO Senior Account Manager role is multi-faceted encompassing:

Account Management: You’ll develop and nurture relationships with key clients working closely with them on a day-to-day basis. In collaboration with the Account Director your role is to inspire clients with new thinking that drives growth in existing accounts.

Strategic Planning: You’ll work with the clients to understand their marketing goals and in collaboration with the Account Director you’ll develop strategic plans and translate them into compelling experiential campaigns.

Project Management: This is a hands-on role that will see you responsible for owning the relationship with your clients whilst overseeing delivery of experiential programmes from brief to final reconciliation. You'll coordinate departments (creative, production, logistics & staffing) to ensure the creative vision is brought to life and operational excellence is delivered.

Finance Management: You'll be adept at tracking, reporting and confidently communicating with internal and external team, utilising finance management platforms.

Business Development: You’ll keep yourself at the forefront of industry news and trends, you'll be able to spot opportunities for growth, lead proposals and support pitch delivery and creative development. You’ll proactively promote TRO and turn client projects into compelling case studies.

People Management: You'll be responsible for guiding, motivating and developing junior account handlers and freelancers, providing mentorship and training on ways of working best practice. You’ll work collaboratively with others within the business to meet client needs and business goals – you'll provide constructive and timely feedback to support individuals grow.

You’ll bring:

Background: Proven account management experience in an experiential marketing agency with exposure to the wider marketing channel, supporting growth of existing accounts whilst being hands-on ensuring operational excellence in delivery of end-to-end projects.

Industry knowledge: Thorough understanding of the brand experience/experiential landscape – latest trends and technique and the relationship with wider media channels. You’ll ideally have a good understanding of the auto industry and intricacies of systems and processes surrounding experiential activity.

Strategic Thinker: Understanding of how experiential fits within an integrated marketing campaign and experience collaborating across inter agency programmes, to support with turning client goals into actionable strategies and creative marketing campaigns.

Commercial Awareness: Understanding of agency proposition and how a client’s business functions financially adhering to procurement processes and protection of margin. Experience managing high value, complex budgets and navigating legal and regulatory compliance.

Communication: Exceptional communication and interpersonal skills bringing the ability to quickly distil information to give relevant context and communicate concisely upwards and downwards. You’ll be a be a confident presenter!

Problem-Solver: You’ll have the ability to think on your feet and resolve challenges proactively.

People Management Skills: You’ll lead by example, supporting and motivating teams to deliver in a fast-paced environment! You’ll bring line management experience and be passionate about aiding personal development.

Why work for TRO?

• We work with some cool brands on epic projects; check out our work here: www.tro.com
• We are exceptionally lucky to be part of the Omnicom Group (global leader in Marketing Communications). We get to collaborate with and learn from some of the best marketers, but still do things the TRO way!
• Our Benefits: On top of salary, and the usual kind of benefits we offer:

👆Enhanced Maternity

💟Employee Assistance Programme: inc. medical consultations & resources

💪Gym, theatre ticket, wellbeing product discounts

🏫Learning Pathway to help you become legendary!

🙌In Real Life Experience Programme with tickets to events, museums and more….

• We have an active social calendar – we like to work hard and play hard too! Each of our offices has a Social Club, whose sole mission is to fly the social flag and get as many people involved as possible. From bake offs to summer parties and everything in between.
• We are passionate about ALL People Matters with the following initiatives in place: 1. Mind Matters (offering support on issues relating to mental health), 2. Planet Matters (our sustainability task force), and 3. Community Matters (ensuring that TRO gives back to our local communities through various CSR activities) we aim to support our employees in all areas of their life!
• We are on a mission to create experiences for all delivered by all and welcome applications from all persons regardless of their age, disability, sex, religion or belief or race.