Account Director

TRO Account Director

Are you inspired by culture and experiences , and passionate about fuelling participation in the real world? Then TRO is the agency for you!

Our culture is founded on the ethos of learning through experiences in real life, with our teams empowered to participate in the things they love .

TRO is a global, full-service experiential marketing agency . We design, build and deliver creative events and experiences that bring brands and businesses to life in the real world. Whether it’s imaginative experiential, impactful sponsorship activation or effective product trial, we work with global brands and market challengers alike to create memorable moments with participation at the heart.

We are looking for an experienced Account Director with a drive for innovation and a hunger to make an impact, to join our growing Client Services team and lead the way fostering an environment of trust, openness and respect.

It’s not the number of years’ experience that’s important; if you have a proven track record in Marketing agency side Client Services, coupled with the skills to take on the role and share our passion to participate, then this is the role for you.

We welcome applicants from all backgrounds with differing lived experiences – reasonable adjustments can be made to ensure the interview process is accessible for all.

A bit about the role:

Reporting into the Client Services Director you’ll be the go-to person for a number of key clients, proactively developing proposals to drive growth, whilst directing the account teams to deliver first class experiential marketing campaigns and events.

A TRO Account Director strategically directs accounts, projects and campaigns with the support of a wider team. Main duties include:

• Account Management – Acting as the main point of contact for your clients you will be responsible for not only nurturing but also growing your client accounts. You'll act as brand guardian for your clients, ensuring consistency across multiple projects and will have a natural ability to establish long term, trusted relationships.
• Finance Management – We're looking for someone financially astute with demonstrable experience managing large scale budgets. You'll be adept at tracking, reporting and communicating between divisions utilising finance management platforms.
• Project delivery – This is a hands-on role that will see you responsible for owning the relationship with your clients whilst communicating delivery status reports across all divisions. You'll be intrinsically involved with creative concepting for projects and will ensure that the creative vision is brought to life through technical production. Candidates must come with a hands-on approach and be willing to get stuck into the nitty gritty of all live projects: live/virtual conferences, exhibitions, live broadcasts, live shows, parties, and consumer facing experiential campaigns.
• Business Development – Keeping yourself at the forefront of industry news and trends, you'll be able to spot opportunities for growth and take the lead with pitch delivery, creative development and will manage contractual negotiations.
• People Management – You'll be responsible for leading, guiding and developing a team of account handlers underneath you. All members of your team will work in a hybrid way across account handling and project delivery and will look to you for guidance, leadership and mentorship.

A bit about you

• Proven track record in similar role within agency environment.
• A love of and oodles of experience successfully managing pitch responses and leading pitch presentations.
• Experienced directing end-to-end projects – following set processes & utilising planning tools.
• A proven, strategic understanding of experiential fits within an integrated marketing campaign and collaborating with other agencies.
• Ambitious, can-do attitude and a proven expert in the creation of impactful and shareable experiences.

Why work for TRO?

• We work with some cool brands on epic projects; check out our work here:
• We are exceptionally lucky to be part of the Omnicom Group (global leader in Marketing Communications). We get to collaborate with and learn from some of the best marketers, but still do things the TRO way!
• Our Benefits: On top of salary, and the usual kind of benefits we offer:

Enhanced Maternity

Employee Assistance Programme: inc. medical consultations & resources

Gym, theatre ticket, wellbeing product discounts

Learning Pathway to help you become legendary!

In Real Life Experience Programme with tickets to events, museums and more….

• We have an active social calendar – we like to work hard and play hard too! Each of our offices has a Social Club, whose sole mission is to fly the social flag and get as many people involved as possible. From bake offs to summer parties and everything in between.
• We are passionate about ALL People Matters with the following initiatives in place: 1. Mind Matters (offering support on issues relating to mental health), 2. Planet Matters (our sustainability task force), and 3. Community Matters (ensuring that TRO gives back to our local communities through various CSR activities) we aim to support our employees in all areas of their life!
• We are on a mission to create experiences for all delivered by all and welcome applications from all persons regardless of their age, disability, sex, religion or belief or race.