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- Tasks: Lead marketing operations, manage tech stack, and optimise reporting for impactful campaigns.
- Company: TRM Labs is a blockchain intelligence firm dedicated to enhancing global security through data analytics.
- Benefits: Enjoy remote work flexibility, generous PTO, and a culture focused on growth and collaboration.
- Why this job: Join a mission-driven team tackling real-world challenges while developing your skills in a fast-paced environment.
- Qualifications: 5+ years in B2B Marketing Operations with expertise in HubSpot and Salesforce; strategic and hands-on mindset required.
- Other info: Remote-first culture with strong emphasis on communication and team bonding activities.
The predicted salary is between 43200 - 72000 ÂŁ per year.
TRM Labs North Weald Bassett, England, United Kingdom
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Join to apply for the Marketing Operations Lead role at TRM Labs
TRM Labs North Weald Bassett, England, United Kingdom
Join to apply for the Marketing Operations Lead role at TRM Labs
TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you\’ll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you\’ll have the opportunity to make a meaningful and lasting impact.
The Marketing team at TRM Labs is looking for a Marking Operations Lead to scale pipeline impact for the revenue team through marketing infrastructure, automation, and reporting. You’ll own our Marketing Operations strategy and execution end-to-end — from MarTech architecture and attribution modeling to lead routing and reporting — serving as the backbone of a high-performance marketing engine. This is a strategic, hands-on role that’s instrumental to helping TRM scale.
The impact you will have:
- End-to-End Reporting Across Marketing Functions – Build and manage comprehensive reporting for content, PMM, regional marketing, and demand generation. Translate reporting into actionable insights.
- Full Ownership of Marketing Infrastructure & Tooling – Manage and optimize our marketing tech stack, including HubSpot, Salesforce, HockeyStack, Apollo, Clay, Splash, LeanData, and Osano. You’ll build and maintain scalable processes for things like campaign execution, lead scoring and routing, UTM tracking, and attribution.
- Hands-On Execution with Strategic Impact – As an initial IC (with agency support), you’ll blend systems-level thinking with roll-up-your-sleeves execution. Evaluate and implement new tooling, scope strategic experiments, and identify operational gaps — while building documentation and knowledge bases to onboard future teammates. Support strategic initiatives such as pipeline predictability models, funnel diagnostics, and ROI analysis.
- Cross-Functional Partnership & Resource Management – Collaborate across Marketing, Sales, RevOps, and Finance to align goals, surface insights, and evolve GTM infrastructure. Manage agency partners and define hiring needs to scale the Marketing Ops function.
What we’re looking for:
- 5+ years of experience in B2B Marketing Operations, with significant time in fast-paced SaaS environments
- Deep expertise with marketing systems — especially HubSpot (admin-level proficiency), Salesforce, and ideally HockeyStack and LeanData
- A strategic thinker who thrives on synthesizing data, systems, and process into scalable solutions — and a hands-on executor
- Experience building and managing end-to-end reporting ecosystems that span the full marketing funnel, from awareness to opportunity
- Familiarity with lead lifecycle design, campaign attribution, and ROI analysis
- Excellent project management skills and comfort working cross-functionally across technical and non-technical stakeholders
- Self-starter attitude with high agency, ownership mindset, and eagerness to operate independently in an IC role while preparing to scale a team
About the Team:
- A 16-person global marketing team across Demand Gen, Regional Marketing, Product Marketing, and Brand that includes high-performing senior ICs and emerging leaders
- Strong async culture with collaborative rituals — including weekly sprint planning, shared dashboards, retrospectives, and performance reviews
- Culture strengths: analytical curiosity, clear communication, self-accountability, and high agency
- Core collaboration hours: 8am–12pm PST
- No on-call or weekend requirements
- Campaigns, insights, and ops work are tracked against shared sprints and team KPIs
Learn about TRM Speed in this position:
- You deploy a new lead scoring model with HubSpot and LeanData, gain sales alignment, and improve routing efficiency — all in your first month
- You spot inconsistencies in campaign UTM tracking, implement a standardized taxonomy, and publish a governance guide within 10 days
- You roll out a HockeyStack attribution model MVP in 3 weeks and present performance insights to GTM leadership in week 5
- You identify funnel leakage in MQL-to-SQL conversion mid-quarter, trace root cause in 72 hours, and drive a fix with cross-functional partners
Life at TRM Labs
Leadership Principles
Our LPs are foundational elements of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.
- Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
- Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
- Inspiring Colleague – We value humility, candor, and a one-team mindset.
Accelerate your Career
Join a mission-driven team of industry leaders and make a real-world impact—disrupting terrorist networks, recovering stolen funds, and more. At TRM, you will:
- Work alongside top experts and learn every day.
- Embrace a growth mindset with development opportunities tailored to your role.
- Take on high-impact challenges in a fast-paced, collaborative environment.
- Thrive in a culture of coaching, where feedback is fast, direct, and built to help you level up. We expect everyone to both give and receive feedback as part of how we get better—together.
What To Expect At TRM
TRM moves fast—really fast . We know a lot of startups say that, but we mean it. We operate with urgency, ownership, and high standards. As a result, you’ll be joining a team that’s highly engaged, mission-driven, and constantly evolving.
To support this intensity, we’re also intentional about rest and recharge. We offer generous benefits, including PTO, Holidays, and Parental Leave for full time employees.
That said, TRM may not be the right fit for everyone . If you\’re optimizing for work life balance, we encourage you to:
- Ask your interviewers how they personally approach balance within their teams, and
- Reflect on whether this is the right season in your life to join a high-velocity environment.
- Be honest with yourself about what energizes you—and what drains you
We’re upfront about this because we want every new team member to thrive—not just survive.
Thrive as a Global Team
As a remote-first company, TRM Labs is built for global collaboration.
- We cultivate a strong remote culture through clear communication, thorough documentation, and meaningful relationships.
- We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration.
- By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values.
Join our mission!
We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description— we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Privacy Policy
By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy
Learn More : Company Values | Interviewing | FAQs
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Senior Manager, Marketing Operations employer: TRM Labs
Contact Detail:
TRM Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Marketing Operations
✨Tip Number 1
Familiarise yourself with the specific marketing tools mentioned in the job description, such as HubSpot and Salesforce. Having hands-on experience or even a basic understanding of these platforms can set you apart during discussions.
✨Tip Number 2
Network with current or former employees of TRM Labs on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss your previous successes in B2B Marketing Operations, particularly in fast-paced environments. Be ready to share specific examples of how you've improved processes or reporting systems in past roles.
✨Tip Number 4
Demonstrate your strategic thinking by preparing a few ideas on how you would approach the Marketing Operations strategy at TRM Labs. This shows initiative and a genuine interest in contributing to their mission.
We think you need these skills to ace Senior Manager, Marketing Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B Marketing Operations, especially in fast-paced SaaS environments. Emphasise your expertise with marketing systems like HubSpot and Salesforce, as well as any hands-on execution you've done.
Craft a Compelling Cover Letter: In your cover letter, express your passion for TRM Labs' mission and how your skills align with their needs. Mention specific examples of how you've successfully managed marketing operations and contributed to pipeline impact in previous roles.
Showcase Analytical Skills: Demonstrate your analytical abilities by including examples of how you've built reporting ecosystems or improved campaign attribution. Use metrics to quantify your achievements, such as increased lead conversion rates or enhanced reporting efficiency.
Highlight Cross-Functional Collaboration: Since the role involves working across various teams, provide examples of successful collaborations with sales, finance, or other departments. Highlight your project management skills and ability to communicate effectively with both technical and non-technical stakeholders.
How to prepare for a job interview at TRM Labs
✨Know Your Tools Inside Out
Make sure you have a solid understanding of the marketing tools mentioned in the job description, especially HubSpot and Salesforce. Be prepared to discuss your experience with these platforms and how you've used them to drive results in previous roles.
✨Demonstrate Strategic Thinking
TRM Labs is looking for someone who can synthesise data into actionable insights. Prepare examples of how you've developed strategies based on data analysis in your past roles, particularly in B2B marketing operations.
✨Showcase Cross-Functional Collaboration
Highlight your experience working with different teams, such as Sales and Finance. Be ready to discuss specific projects where you successfully aligned goals and collaborated to achieve outcomes, as this role requires strong cross-functional partnership.
✨Prepare for Fast-Paced Environment
TRM Labs operates at a high velocity, so be ready to discuss how you manage multiple priorities and adapt quickly to changing circumstances. Share examples that demonstrate your ability to thrive in fast-paced settings and your self-starter attitude.