Senior Manager, Sales - Account Management

This position is listed on behalf of a partner company, who manages all applications and next steps.

Our partner is looking for a Senior Manager, Sales - Account Management based in United Kingdom.

This is a senior commercial leadership role focused on driving customer expansion and retention across the EMEA Mid-Market and Enterprise segments.

You will lead a high-performing team of Senior Account Managers and own the operating rhythm that turns strategy into predictable revenue growth.

The role combines sales leadership, forecasting, pipeline management, strategic deal support, and people development.

You will work closely with Product, Revenue Operations, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer outcomes and business performance.

As a hands-on leader, you will engage directly in strategic negotiations and complex customer conversations when needed.

The environment is highly distributed, asynchronous, fast-moving, and designed for leaders who thrive on ownership, change, and continuous improvement.

• Accountabilities
• Lead the day-to-day operating rhythm of the Account Management organization, including pipeline reviews, forecast calls, one-on-ones, deal coaching, and performance management.
• Own team revenue targets and develop a high-performing organization capable of delivering sustained customer expansion and retention.
• Coach and empower Senior Account Managers through structured feedback, career development, commercial coaching, and ongoing performance support.
• Provide hands-on support for strategic negotiations, key customer conversations, and complex deals, helping teams remove obstacles and accelerate revenue opportunities.
• Establish strong forecasting discipline, pipeline hygiene, account prioritization, and sales execution across the team.
• Analyze business performance to identify trends, risks, opportunities, and actionable insights, and communicate these findings to senior leadership through regular reporting.
• Build a culture centered on accountability, ownership, collaboration, resilience, curiosity, and continuous learning.
• Partner closely with Product, Revenue Operations, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer experience and broader business performance.
• Identify opportunities to improve sales processes, operational efficiency, customer expansion strategies, and the way the wider Existing Business organization operates.
• Set clear priorities, ensure effective allocation of work, and help the team navigate ambiguity and organizational change with a solutions-oriented mindset.
• Act as a senior role model who builds trust, creates alignment, and contributes to the success of the broader leadership organization.
• Support strategic initiatives across the global expansion organization and help translate company priorities into measurable commercial outcomes.

Requirements

• 5+ years of experience in Account Management, Existing Business leadership, or a similar commercial role, ideally within a B2B Saa S or technology environment.
• Proven experience leading quota-carrying sales teams, with responsibility for forecasting, pipeline management, performance coaching, and revenue attainment.
• Strong track record of developing high-performing Account Managers through coaching, feedback, and structured professional development.
• Demonstrated commercial acumen and the ability to lead pricing, negotiation, deal strategy, and complex customer conversations.
• Strong analytical and critical-thinking skills, with the ability to identify risks, opportunities, trends, and underlying business drivers through data.
• Experience defining, measuring, and presenting sales metrics and business performance to senior leadership.
• Proven ability to create pipeline rigor, operational discipline, and predictable revenue outcomes.
• Experience working with Salesforce and modern sales technology.
• Strong interpersonal, communication, relationship-building, and negotiation skills, with the ability to collaborate effectively across organizational levels.
• A genuine coaching mindset and a strong commitment to developing people and creating healthy, high-performing teams.
• Demonstrated ability to lead through ambiguity and organizational change while maintaining focus, momentum, and accountability.
• Strong project management skills, with the ability to identify business needs, develop practical solutions, and drive initiatives through completion.
• Strategic, adaptable, and entrepreneurial mindset, with the confidence to challenge ideas constructively and pair problems with actionable solutions.
• Fluent English is required; additional European languages are considered an advantage.
• Comfortable working in a fully distributed, asynchronous environment and collaborating across multiple countries and functions.

Benefits

On-target earnings

$180,050 – $270,100 USD, with the base salary representing 60% of OTE.

• Globally competitive, location-based compensation designed to support fair and equitable pay across markets.
• Fully remote work with the flexibility to work from anywhere within the applicable employment framework.
• Flexible working hours and an asynchronous work culture that supports autonomy and life-work balance.
• Flexible paid time off.
• 16 weeks of paid parental leave.
• Mental health support services.
• Stock options.
• Dedicated learning and development budget.
• Home office budget and IT equipment.
• Budget for local in-person social events and co-working spaces.
• Opportunity to work in a diverse, international environment spanning multiple continents and cultures.
• Strong emphasis on employee ownership, professional growth, collaboration, and sustainable high performance.
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