At a Glance
- Tasks: Provide tech support for travel applications and improve processes across various travel divisions.
- Company: Join a leading travel group focused on innovation and technology.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and process improvement.
- Why this job: Be part of a tech-driven team making travel easier for advisors and clients.
- Qualifications: 3-5 years in Travelport operations and strong scripting skills required.
The predicted salary is between 30000 - 40000 £ per year.
Internova Travel Group is seeking a Travel Technologies Application Support Specialist to provide comprehensive GDS and technical product support to Global Travel Collection advisors and internal teams. You will manage Travelport solutions, assist across Corporate Travel, Luxury Leisure and Entertainment divisions, and collaborate to document and improve processes.
The ideal candidate has 3–5 years in Travelport back‑end operations, strong scripting knowledge (Smart Buttons preferred).
GDS Travel Support Specialist | Hybrid & Tech-Driven in London employer: Triwill Group
Vercel is an exceptional employer that prioritises a culture of innovation and collaboration, making it an ideal place for leaders in the tech industry. With a competitive compensation package, flexible time off, and ample opportunities for mentorship and professional growth, employees are empowered to excel in their roles while contributing to the cutting-edge development of web technologies. Located in London, Vercel offers a dynamic work environment that fosters creativity and supports a diverse workforce, ensuring that every team member can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land GDS Travel Support Specialist | Hybrid & Tech-Driven in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Triwill Group who are looking for fresh talent for roles like GDS Travel Support Specialist | Hybrid & Tech-Driven.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Triwill Group and give you a leg up for your GDS Travel Support Specialist | Hybrid & Tech-Driven application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any GDS Travel Support Specialist | Hybrid & Tech-Driven openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace GDS Travel Support Specialist | Hybrid & Tech-Driven in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the GDS Travel Support Specialist | Hybrid & Tech-Driven role at Triwill Group.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the GDS Travel Support Specialist | Hybrid & Tech-Driven position at Triwill Group.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Triwill Group.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Triwill Group's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time GDS Travel Support Specialist | Hybrid & Tech-Driven.
How to prepare for a job interview at Triwill Group
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Triwill Group.
