Figma is seeking a Senior Leader to grow and steer the Technical Support team for EMEA from our London hub. You will design and execute a strategy to ensure technical excellence, outstanding customer experience, and scalable support operations across enterprise customers.
You will partner with Product and Engineering to drive bug triage, reporting quality, and feedback loops, while coaching a high-performing team and delivering KPI-driven results in a fast-growing environment.
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EMEA Technical Support Leader - London Hybrid employer: Triwill Group
OpenAI is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals passionate about AI and its transformative potential. With a commitment to employee growth, OpenAI offers ample opportunities for career advancement and skill development, all while maintaining a strong focus on ethical practices and user trust. Located in a vibrant tech hub, employees benefit from a dynamic work environment that encourages creativity and the sharing of diverse perspectives.
