At a Glance
- Tasks: Lead event protocol operations and ensure a world-class visitor experience at major sporting events.
- Company: Dynamic venue management team in Glasgow, focused on delivering exceptional events.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on sustainability and diversity.
- Why this job: Be part of an exciting team that shapes unforgettable experiences for visitors and VIPs.
- Qualifications: 5+ years in protocol management with strong leadership and stakeholder skills.
The predicted salary is between 40000 - 50000 € per year.
Overview
Department: Venue Management
Location: Glasgow
Start Date: July 2026
Description: Role Summary and responsibilities follow.
Role Summary
Reporting directly to the Protocol Venue Manager, the Protocol Venue Deputy Manager will be an experienced event protocol professional with strong leadership and stakeholder management skills, with a background in developing strong working relationships and leading protocol operations in a multi-sport events environment a distinct advantage. The ideal candidate will have exceptional problem-solving abilities, a proactive mindset, and a commitment to delivering a world-class visitor experience in a fast-paced, dynamic environment.
Working arrangements
The role will initially be based at the Organising Company’s Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company’s working pattern. During the Games-time operational period, shift patterns will apply and may include evenings and weekends.
Key Responsibilities
- Support the planning and management of Games Family Lounge operation and oversee hospitality services on venue.
- Support the management of Games Family seating area and coordination of VIP visits (including but not limited to Protected Persons).
- Support the security operations and personnel relating to Internationally Protected Persons if they attend venues.
- Using the medal presenter schedule, ensure that all medal presenters are escorted to the medal presentation holding area at the pre-determined time.
Experience
A minimum of 5 years experience of leading and delivering Protocol Management roles at a previous Commonwealth Games, Olympic Games, similar multi-sport international events, or other high profile international events. Demonstrated experience of leading the planning and delivery of protocol at a major event with multiple stakeholder involvement. Knowledge and experience of sustainable event practices.
Competencies
- A natural ability to lead effectively - excellent leadership skills with an open and supportive style.
- Ability to flawlessly present and communicate in both written and verbal forms and be empathetic across different audiences and cultural sensitivities.
- Excellent networking and relationship-building skills.
- Able to use initiative and take ownership and responsibility.
Behaviours
- Exceptional attention to detail and high level of accuracy.
- Excellent relationship builder with ability to lead diverse teams of multi-agency stakeholder group and interact with a wide variety of internal and external clients and audiences.
- Embedding sustainability and diversity within the planning and delivery of all venue operations.
Protocol Venue Deputy Manager employer: Trivandi
As a Protocol Venue Deputy Manager in Glasgow, you will join a dynamic team dedicated to delivering world-class events, with a strong emphasis on leadership and stakeholder engagement. Our company fosters a collaborative work culture that values innovation and sustainability, providing ample opportunities for professional growth and development in the exciting realm of multi-sport events. With a commitment to excellence and a supportive environment, we ensure that our employees thrive while making a meaningful impact during high-profile international occasions.
StudySmarter Expert Advice🤫
We think this is how you could land Protocol Venue Deputy Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks who are already in roles you aspire to. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just another candidate, but someone who genuinely fits into their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in protocol management and how it relates to the role. The more comfortable you are speaking about your skills, the more confident you’ll be during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to being part of our team. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Protocol Venue Deputy Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Protocol Venue Deputy Manager role. Highlight your experience in event protocol and leadership, and don’t forget to mention any relevant multi-sport events you've worked on. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to delivering a world-class visitor experience. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills:In your application, be sure to include examples of how you've tackled challenges in previous roles. We’re looking for someone with exceptional problem-solving abilities, so share those stories that demonstrate your proactive mindset and ability to think on your feet.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Trivandi
✨Know Your Protocols
Make sure you brush up on your knowledge of event protocols, especially in a multi-sport context. Familiarise yourself with the specific requirements for VIP visits and how to manage them effectively. This will show that you’re not just experienced but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a complex situation. Highlight your ability to build relationships and work with diverse stakeholders, as this is crucial for the Protocol Venue Deputy Manager role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you faced challenges during events and how you resolved them. Be ready to discuss your proactive mindset and how you ensure a world-class visitor experience, even under pressure.
✨Emphasise Sustainability and Diversity
Since the role involves embedding sustainability and diversity into operations, come prepared with ideas on how you can contribute to these areas. Discuss any relevant experiences you have had in promoting sustainable practices at events.
