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- Tasks: Lead and manage protocol operations for a major multi-sport event, ensuring a world-class visitor experience.
- Company: Join a dynamic team at the forefront of international sporting events.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on sustainability and diversity.
- Why this job: Be part of an exciting event and make a real impact on global sports hospitality.
- Qualifications: 5+ years in protocol management with strong leadership and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Start Date: July 2026
Role Summary
Reporting directly to the Protocol Venue Manager, the Protocol Venue Deputy Manager will be an experienced event protocol professional with strong leadership and stakeholder management skills, with a background in developing strong working relationships and leading protocol operations in a multi-sport events environment a distinct advantage. The ideal candidate will have exceptional problem-solving abilities, a proactive mindset, and a commitment to delivering a world-class visitor experience in a fast-paced, dynamic environment.
Working arrangements
The role will initially be based at the Organising Company’s Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company’s working pattern. During the Games-time operational period, shift patterns will apply and may include evenings and weekends.
Key Responsibilities
- Support the planning and management of Games Family Lounge operation and oversee hospitality services on venue.
- Support the management of Games Family seating area and coordination of VIP visits (including but not limited to Protected Persons).
- Support the security operations and personnel relating to Internationally Protected Persons if they attend venues.
- Using the medal presenter schedule, ensure that all medal presenters are escorted to the medal presentation holding area at the pre-determined time.
Skills, Knowledge and Expertise
Experience
- A minimum of 5 years experience of leading and delivering Protocol Management roles at a previous Commonwealth Games, Olympic Games, similar multi-sport international events, or other high profile international events.
- Demonstrated experience of leading the planning and delivery of protocol a major event with multiple stakeholder involvement.
- Knowledge and experience of sustainable event practices.
Competencies
- A natural ability to lead effectively - excellent leadership skills with an open and supportive style.
- Ability to flawlessly present and communicate in both written and verbal forms and be empathetic across different audiences and cultural sensitivities.
- Excellent networking and relationship-building skills.
- Able to use initiative and take ownership and responsibility.
Behaviours
- Exceptional attention to detail and high level of accuracy.
- Excellent relationship builder with ability to lead diverse teams of multi-agency stakeholder group and interact with a wide variety of internal and external clients and audiences.
- Embedding sustainability and diversity within the planning and delivery of all venue operations.
Protocol Venue Deputy Manager in Glasgow employer: Trivandi
Contact Detail:
Trivandi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Protocol Venue Deputy Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers or attend interviews, make sure to highlight your leadership and stakeholder management experience. Share specific examples of how you've successfully navigated complex situations in past roles.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In fast-paced environments like multi-sport events, things can change quickly. Practice your problem-solving skills and think of scenarios where you had to adapt on the fly. This will help you shine during interviews and demonstrate your readiness for the role.
We think you need these skills to ace Protocol Venue Deputy Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Protocol Venue Deputy Manager role. Highlight your experience in event protocol and stakeholder management, as well as any relevant multi-sport event experience. We want to see how you fit into our vision!
Showcase Your Leadership Skills: Since this role requires strong leadership abilities, don’t shy away from sharing examples of how you've led teams or projects in the past. We love seeing candidates who can inspire and manage diverse groups effectively.
Emphasise Problem-Solving Abilities: In a fast-paced environment like ours, problem-solving is key! Share specific instances where you've tackled challenges head-on and delivered results. This will show us you're proactive and ready for anything that comes your way.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trivandi
✨Know Your Protocols
Make sure you brush up on your knowledge of event protocols, especially in a multi-sport context. Familiarise yourself with the specific requirements for VIP visits and how to manage them effectively. This will show that you’re not just experienced but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in high-pressure environments. Think about times when you successfully led a team or managed stakeholders during a major event. This will demonstrate your capability to lead effectively in this role.
✨Emphasise Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This could be anything from managing last-minute changes to ensuring smooth operations during an event. Highlighting your proactive mindset will resonate well with the interviewers.
✨Build Rapport with Interviewers
Since relationship-building is key in this role, practice engaging with your interviewers. Be personable and show empathy, especially if they come from diverse backgrounds. This will not only make you memorable but also demonstrate your ability to connect with various stakeholders.