At a Glance
- Tasks: Support workforce and volunteer strategy, manage operations, and ensure a positive experience during the Games.
- Company: Join a dynamic team at the heart of Glasgow 2026 events.
- Benefits: Gain valuable experience, work in a vibrant environment, and contribute to a major international event.
- Other info: Flexible working hours with opportunities for growth and development.
- Why this job: Be part of an exciting team that champions inclusivity and teamwork while making a real impact.
- Qualifications: 3-5 years in event management or large team coordination, with strong communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Department: Venue Management
Employment Type: Fixed Term Contract
Location: Glasgow
Start Date: July 2026
Reporting to the Workforce & Volunteer Manager and working closely with the Venue Management team, the Workforce & Volunteer Deputy Manager supports the delivery of the workforce and volunteering strategy at a designated competition venue. The role plays a key part in implementing workforce plans, coordinating day-to-day workforce operations, and ensuring staff and volunteers are effectively deployed, supported, and engaged throughout the Games period.
The Deputy Workforce Venue Manager will assist with workforce scheduling, training delivery, real-time deployment, attendance monitoring, and issue resolution, acting as a key point of contact for functional area leads, supervisors, and external partners at venue level. The role supports the creation of a positive, inclusive, and safe environment for all workforce and volunteers, ensuring a high-quality Games-time experience aligned with Organising Company and Games-wide objectives.
Working arrangements
The role will initially be based at the Organising Company’s Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company’s working pattern. During the Games-time operational period, shift patterns will apply and may include evenings and weekends.
Key Responsibilities
- Support the implementation of the Organising Company’s workforce and volunteer strategy at venue level, aligned with Games-wide objectives and operational requirements.
- Assist with workforce forecasting, role profiling, and deployment planning for the venue, ensuring appropriate coverage across all functional areas.
- Act as a key venue-based liaison between the Organising Company, venue management, functional area leads, and external partners to coordinate workforce requirements and resolve operational issues.
- Support the coordination and delivery of workforce and volunteer training at venue level, including role-specific, venue-specific, and Games-time operational training.
- Assist with workforce scheduling, shift allocation, and real-time deployment during Games-time operations, including managing last minute changes and contingency requirements.
- Oversee daily workforce and volunteer check-in/check-out processes, attendance tracking, and reporting, escalating issues as required.
- Provide day-to-day support to staff and volunteers at the venue, including welfare support, performance monitoring, and issue resolution.
- Promote a positive, inclusive, and motivated workforce culture, supporting engagement, wellbeing, and retention initiatives in line with Organising Company values.
- Support the offboarding process for workforce and volunteers, including recognition activities, feedback collection, and transition support where required.
- Ensure workforce operations comply with relevant policies, procedures, and safety requirements at all times.
Skills, Knowledge and Expertise
Experience
- 3-5 years experience supporting the planning, deployment, and management of large, diverse teams in major events, sporting events, or multi-venue environments.
- Experience supporting the coordination and delivery of training programmes for paid staff and/or volunteers.
- Demonstrated ability to work collaboratively with event organisers, venue operators, functional area leads, local authorities, and external partners.
Competencies
- Highly organised with excellent project management skills that support the effective management of workforce scheduling and deployment planning across all competition venues.
- Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery.
- Commitment to delivering an exceptional, inclusive, and safe experience for all workforce and volunteers, including those with accessibility needs.
- Strong ability to inspire, motivate, and manage large, diverse teams, fostering a culture of collaboration and inclusivity.
- Excellent written and verbal communication skills for briefing teams, reporting to management, and engaging with diverse audiences.
Behaviours
- Champions diversity and develops a welcoming environment for all staff and volunteers, reflecting the values of Glasgow 2026.
- Fosters a “One Team” approach, working seamlessly with overlay, venue, and functional area leads to deliver integrated solutions.
- Collaborates with a wide range of stakeholder groups including Organising Company teams, functional areas, and external agencies to ensure integrated delivery and achievement of Games objectives.
Workforce & Volunteer Deputy Manager in Glasgow employer: Trivandi Ltd
Contact Detail:
Trivandi Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce & Volunteer Deputy Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to workforce management and volunteering. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your experience aligns with their needs. Tailor your message to highlight your skills in managing diverse teams and delivering training programmes.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations you’re interested in, like the Organising Company. Show them your enthusiasm for the role and ask if they have any upcoming opportunities.
✨Tip Number 4
Stay organised! Keep track of your applications, networking contacts, and follow-ups. Use tools or apps to help manage your job search process. This will keep you on top of things and ensure you don’t miss any opportunities!
We think you need these skills to ace Workforce & Volunteer Deputy Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Workforce & Volunteer Deputy Manager. We want to see how you can support our workforce strategy and contribute to a positive environment during the Games.
Showcase Your Experience: Don’t hold back on sharing your past experiences in managing large teams or coordinating training programmes. We’re looking for someone who can demonstrate their ability to inspire and manage diverse groups effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your skills and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at Glasgow 2026!
How to prepare for a job interview at Trivandi Ltd
✨Know the Workforce Strategy Inside Out
Before your interview, make sure you thoroughly understand the workforce and volunteer strategy of the Organising Company. Familiarise yourself with their objectives and how they align with the Games. This will help you demonstrate your commitment to creating a positive environment for staff and volunteers.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples from your past experience where you've successfully managed large teams or coordinated training programmes. Highlight your organisational skills and how you've handled scheduling and deployment in high-pressure situations, especially during major events.
✨Emphasise Collaboration and Communication
Since this role involves liaising with various stakeholders, prepare to talk about your collaborative experiences. Share instances where you've worked effectively with event organisers, venue operators, or external partners, and how your communication skills helped resolve issues or improve team dynamics.
✨Demonstrate Your Commitment to Inclusivity
The Organising Company values diversity and inclusivity, so be prepared to discuss how you've fostered a welcoming environment in previous roles. Share your thoughts on how to support engagement and wellbeing initiatives, ensuring that all team members feel valued and included.