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- Tasks: Lead event protocol operations and manage VIP experiences at a major multi-sport event.
- Company: Join a dynamic team in Glasgow, delivering world-class visitor experiences.
- Benefits: Fixed-term contract with competitive hours and opportunities for career growth.
- Other info: Fast-paced environment with a focus on sustainability and diversity.
- Why this job: Be part of an exciting international event and make a real impact on guest experiences.
- Qualifications: 5+ years in protocol management with strong leadership and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Department: Venue Management
Employment Type: Fixed Term Contract
Location: Glasgow
Description Start Date: July 2026
Role Summary
Reporting directly to the Protocol Venue Manager, the Protocol Venue Deputy Manager will be an experienced event protocol professional with strong leadership and stakeholder management skills, with a background in developing strong working relationships and leading protocol operations in a multi-sport events environment a distinct advantage. The ideal candidate will have exceptional problem-solving abilities, a proactive mindset, and a commitment to delivering a world‑class visitor experience in a fast‑paced, dynamic environment.
Working arrangements
The role will initially be based at the Organising Company’s Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company’s working pattern. During the Games-time operational period, shift patterns will apply and may include evenings and weekends.
Key Responsibilities
- Support the planning and management of Games Family Lounge operation and oversee hospitality services on venue.
- Support the management of Games Family seating area and coordination of VIP visits (including but not limited to Protected Persons).
- Support the security operations and personnel relating to Internationally Protected Persons if they attend venues.
- Using the medal presenter schedule, ensure that all medal presenters are escorted to the medal presentation holding area at the pre-determined time.
Skills, Knowledge and Expertise
Experience
- A minimum of 5 years experience of leading and delivering Protocol Management roles at a previous Commonwealth Games, Olympic Games, similar multi‑sport international events, or other high profile international events.
- Demonstrated experience of leading the planning and delivery of protocol a major event with multiple stakeholder involvement.
- Knowledge and experience of sustainable event practices.
Competencies
- A natural ability to lead effectively - excellent leadership skills with an open and supportive style.
- Ability to flawlessly present and communicate in both written and verbal forms and be empathetic across different audiences and cultural sensitivities.
- Excellent networking and relationship‑building skills.
- Able to use initiative and take ownership and responsibility.
Behaviours
- Exceptional attention to detail and high level of accuracy.
- Excellent relationship builder with ability to lead diverse teams of multi‑agency stakeholder group and interact with a wide variety of internal and external clients and audiences.
- Embedding sustainability and diversity within the planning and delivery of all venue operations.
Protocol Venue Deputy Manager in Glasgow employer: Trivandi Ltd
Contact Detail:
Trivandi Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Protocol Venue Deputy Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend relevant events, join online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how they align with your experience in protocol management. We want you to shine, so practice common interview questions and think about how your skills can contribute to delivering a world-class visitor experience.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of challenges you've faced in previous roles and how you tackled them. We love hearing about your proactive mindset and how you’ve led teams through dynamic environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are committed to sustainability and diversity in event planning.
We think you need these skills to ace Protocol Venue Deputy Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Protocol Venue Deputy Manager role. Highlight your experience in event protocol and stakeholder management, as well as any relevant multi-sport event experience. We want to see how your skills align with what we're looking for!
Show Off Your Leadership Skills: Since this role requires strong leadership abilities, don’t shy away from showcasing your past experiences where you led teams or projects. Use specific examples that demonstrate your ability to manage diverse groups and deliver results under pressure. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate applications that are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Trivandi Ltd
✨Know Your Protocols
Make sure you brush up on your knowledge of event protocols, especially in a multi-sport context. Familiarise yourself with the specific requirements for VIPs and Protected Persons, as this will show your understanding of the role and its responsibilities.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in high-pressure environments. Think about times when you've successfully led a team or managed stakeholder relationships, as these stories will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous roles and how you overcame them. This could involve anything from managing last-minute changes to ensuring smooth operations during an event. Highlighting your proactive mindset will be key.
✨Emphasise Relationship Building
Since this role involves working with diverse teams and stakeholders, prepare to talk about your networking skills. Share specific instances where you've built strong relationships and how that contributed to the success of an event or project.