SAFE Support Worker X2 in Pontypridd

Overview

Salary: £24,309.07 per annum

1 x 37 hours per week – Permanent

1 x 37 hours per week – fixed term for 12 months

Location: RCT (Taf Locality Service)

Flexible/Hybrid working

The Role

As a SAFE Support Worker you will deliver high quality customer focused housing related support services, to people living in their own homes, within the Taff area of RCT.

You will case manage and deliver targeted interventions with service users to achieve greater independence, reduce tenancy failure, maintain dignity and respect, promote healthy living and social inclusion.

Housing experience is not essential; however, you will have experience of visiting and / or working with people in their own homes.

About You

We\\\’re looking for a highly organised and adaptable individual with a commitment to supporting and enabling people to live independently and sustain their homes.

The ideal candidate will have experience engaging with both customers and the workforce, demonstrating excellent communication and time management skills.

You will have a flexible approach to your work and hold a full clean driving license, business insurance and access to your own car to use within the role.

Why Join Trivallis?

We are a community mutual housing association which is owned by our tenants, rooted in our local communities, and working through collaboration and partnership. Joining us means becoming part of a supportive, inclusive, and forward-thinking team. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from:

• A generous 30-day annual leave entitlement
• Generous Local Government Pension scheme
• Flexible working arrangements
• Cash back plan for you and your family
• Active Wellbeing support groups across the business
• Learning and development programmes where we invest in your personal development
• Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis

We support flexible working and job share arrangements and are happy to discuss how we can make this role work for you.

The successful candidate will be subject to a DBS check.

How To Apply

Ready to take on this exciting challenge? Apply today by visiting our careers page and submitting your application by Monday 16th February 2026. We’re looking forward to welcoming you to our team!

Please be aware that we reserve the right to shortlist and interview throughout the recruitment campaign, so please don’t delay getting your application to us.

The closing date for receipt of applications is Monday 16th February 2026.

Direct applications from individual candidates are preferred for this job opportunity. We kindly ask recruitment agencies to refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.

We’re proud to be a Disability Confident Leader, committed to creating a flexible, inclusive workplace where everyone can thrive. We believe that talent comes in many forms, and we actively remove barriers to ensure our recruitment process is fair, accessible, and welcoming to all. If you require any adjustments during the recruitment process, just let us know – we’re here to support you every step of the way: People.services@trivallis.co.uk.

If you would like to find out more about this role, please contact one of our SAFE management team for informal chat – Dawn Davies on 07824541744 or Rhiannon Miller on 07717 690872.