Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals with hoarding behaviours to live safely and independently.
- Company: Join Trivallis, a community-focused housing association making a real difference.
- Benefits: Enjoy 30 days annual leave, flexible working, and a generous pension scheme.
- Other info: Be part of an inclusive team committed to personal development.
- Why this job: Make a positive impact on people's lives while developing your skills.
- Qualifications: Experience in complex casework and strong engagement skills required.
The predicted salary is between 30650 - 30650 £ per year.
Full time 37 Hours per week Fixed term till 31st March 2029 £30,650 Flexible/Hybrid working
Are you passionate about supporting people with complex needs to live safely and independently? Trivallis is recruiting a Magpie Caseworker to deliver specialist hoarding support across Rhondda Cynon Taf. This is a tenure-neutral service, supporting individuals regardless of who their landlord is — including social housing, private rented and owner-occupied homes.
The Role
You’ll deliver therapeutic-informed, person-centred casework, working directly in people’s homes to assess risk, support behaviour change and improve safety, wellbeing and housing stability. This role focuses on early intervention, empowerment and risk reduction — not property clearance.
About You
We’re looking for someone with experience of complex casework, strong safeguarding and engagement skills, and confidence working autonomously in challenging environments. Reporting in to the Magpie Coordinator, you will:
- Deliver specialist, therapeutic-informed 1:1 interventions to individuals experiencing hoarding behaviours, primarily within their own homes, supporting sustainable behaviour change and improved wellbeing outcomes.
- Assess, analyse and interpret complex needs, risk and safeguarding concerns, exercising professional judgement to develop proportionate, person-centred support and intervention plans.
- Support individuals to understand the impact of hoarding behaviours on their safety, wellbeing, tenancies and relationships, empowering informed choice and self-directed change.
Why Join Trivallis?
We are a community mutual housing association which is owned by our tenants, rooted in our local communities, and working through collaboration and partnership. Joining us means becoming part of a supportive, inclusive, and forward-thinking team. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from:
- A generous 30-day annual leave entitlement
- Generous Local Government Pension scheme
- Flexible working arrangements
- Cash back plan for you and your family
- Active Wellbeing support groups across the business
- Learning and development programmes where we invest in your personal development
- Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis
We support flexible working and job share arrangements and are happy to discuss how we can make this role work for you. The successful candidate will be subject to Enhanced DBS check. Driving licence and access to a vehicle essential.
How To Apply
Ready to take on this exciting challenge? Apply today by visiting our careers page and submitting your application by Monday 18th May 2026. We’re looking forward to welcoming you to our team! Please be aware that we reserve the right to shortlist and interview throughout the recruitment campaign, so please don’t delay getting your application to us. The closing date for receipt of applications is Monday 18th May 2026. Direct applications from individual candidates are preferred for this job opportunity. We kindly ask recruitment agencies to refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.
We’re proud to be a Disability Confident Leader, committed to creating a flexible, inclusive workplace where everyone can thrive. We believe that talent comes in many forms, and we actively remove barriers to ensure our recruitment process is fair, accessible, and welcoming to all. If you require any adjustments during the recruitment process, just let us know – we’re here to support you every step of the way.
If you would like to find out more about this role, please contact any one of our friendly Magpie team for informal chat.
Magpie (Hoarding Support) Caseworker in Pontypridd employer: Trivallis
Contact Detail:
Trivallis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Magpie (Hoarding Support) Caseworker in Pontypridd
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Trivallis. Check out their website and social media to understand their values and how they support their community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to casework and safeguarding. Think about your past experiences and how they relate to the role of a Magpie Caseworker. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've supported individuals with complex needs in the past. Highlight your approach to empowering clients and facilitating behaviour change. This will demonstrate that you’re not just qualified, but also truly care about making a difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Magpie (Hoarding Support) Caseworker in Pontypridd
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with complex needs shine through. We want to see how much you care about making a difference in people's lives!
Tailor Your Experience: Make sure to highlight your relevant experience in complex casework and safeguarding. We’re looking for specific examples that demonstrate your skills and how they relate to the role of a Magpie Caseworker.
Be Person-Centred: Remember, this role is all about person-centred support. Use your application to show how you’ve empowered others in the past and how you plan to do the same in this position.
Apply Through Our Website: Don’t forget to submit your application through our careers page! It’s the best way to ensure it gets to us directly, and we can’t wait to read what you have to say.
How to prepare for a job interview at Trivallis
✨Know Your Stuff
Make sure you understand the role of a Magpie Caseworker inside out. Familiarise yourself with hoarding behaviours, therapeutic interventions, and the importance of person-centred support. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience with complex casework and safeguarding. Think of specific examples where you've successfully supported individuals in challenging situations. This will demonstrate your ability to handle the responsibilities of the job.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the support available for staff, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Yourself
Trivallis values inclusivity and authenticity, so don’t be afraid to let your personality shine through. Share your motivations for wanting to work in this field and how you connect with their mission. Being genuine can make a lasting impression!