At a Glance
- Tasks: Support the Lettings Team in delivering efficient lettings and voids services.
- Company: Join Trivallis, a supportive and inclusive organisation.
- Benefits: Enjoy 30 days annual leave, flexible working, and a local government pension.
- Other info: Be part of a dynamic team focused on diversity and personal development.
- Why this job: Make a positive impact on tenants' experiences while developing your skills.
- Qualifications: Strong organisational and administrative skills with a proactive attitude.
The predicted salary is between 27712 - 27712 € per year.
Full time Fixed Term Contract – Start date 1 July 2026 until 31 March 2027 £27,712 Flexible/Hybrid working
The Role
As a Lettings Administrator you’ll play a key role in supporting the Lettings Team to deliver an efficient end‑to‑end lettings and voids service. You’ll help ensure that homes are advertised accurately, allocated in a timely way, and managed effectively throughout the voids and lettings process. You’ll maintain accurate records and systems, coordinate essential lettings tasks, and communicate clearly with applicants, tenants, colleagues and partners. You’ll also help keep the process moving by monitoring deadlines, chasing updates, and escalating any issues that could affect turnaround times. Working closely with colleagues across Trivallis and external partners, you will support everything from applications and viewings to pre‑allocations, decants, paint pack orders and HomeSwapper requests, all while ensuring tenants receive a helpful and positive experience at every stage.
About You
We’re looking for someone who is organised, proactive and able to work well in a busy, fast‑paced environment. You’ll bring strong administrative skills, excellent attention to detail and confidence working with digital systems and data. You should also be comfortable speaking with tenants, applicants and partners, with the ability to communicate clearly and professionally. If you enjoy supporting others, solving problems and keeping processes running smoothly, we’d love to hear from you.
Benefits
- 30‑day annual leave entitlement
- Local Government Pension scheme
- Flexible/Hybrid working, with three days in the office and two days at home
- Cash back plan for you and your family
- Active Wellbeing support groups across the business
- Learning and development programme where we invest in your personal development
- Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis
EEO Statement
We are an equal opportunity employer and value applications from people of all backgrounds, abilities, and experiences. We are proud to be a Disability Confident employer and guarantee an interview to all disabled applicants who meet the minimum required criteria for the role. The successful candidate will be subject to a DBS check.
Contact: Cherie Reid, Senior Lettings Officer or Emma Fish, Head of Housing
Lettings Administrator employer: Trivallis
Trivallis is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid working model and a supportive work culture. With a commitment to inclusivity and personal development, employees benefit from a comprehensive learning programme and active wellbeing support groups, making it an ideal place for those seeking meaningful and rewarding employment in the lettings sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a Lettings Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to lettings administration. Think about how you’d handle specific scenarios, like managing deadlines or communicating with tenants. This will help you feel more confident and ready to impress!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or projects. Highlight your attention to detail and how it’s helped you maintain accurate records in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Administrator role. Highlight your organisational skills and any experience you have in lettings or administration. We want to see how you can support our team effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and how you handle busy environments, as these are key traits we’re looking for.
Show Off Your Communication Skills:Since you'll be communicating with tenants and partners, it's important to showcase your communication skills. Use clear and professional language in your application to demonstrate that you can represent us well.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trivallis
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Lettings Administrator role. Familiarise yourself with the lettings process, key responsibilities, and how you can contribute to a smooth operation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
As this role requires strong organisational abilities, be prepared to discuss specific examples of how you've managed tasks or projects in the past. Think about times when you successfully coordinated multiple activities or maintained accurate records, and be ready to share those stories during the interview.
✨Communicate Clearly and Professionally
Since you'll be interacting with tenants, applicants, and partners, it's crucial to demonstrate your communication skills. Practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios you could encounter in the job to showcase your ability to handle various situations.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions for your interviewers. Ask about the team dynamics, the challenges they face in the lettings process, or how they measure success in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
