At a Glance
- Tasks: Build strong relationships with tenants and coordinate essential support services.
- Company: Trivallis, a community-focused organisation in Pontypridd.
- Benefits: Generous annual leave, Local Government Pension scheme, and flexible working options.
- Other info: Flexible hybrid working with three days in the office and two days at home.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Excellent communication skills and CIH Level 4 qualification or equivalent experience.
The predicted salary is between 30000 - 40000 £ per year.
Trivallis in Pontypridd seeks a Community Housing Officer to build lasting relationships with tenants and coordinate support services. This full-time position offers flexible/hybrid working, with three days in the office and two days at home.
The ideal candidate should have excellent communication skills, a CIH Level 4 qualification or equivalent experience in housing, and a valid driving licence.
The role includes managing tenancies and addressing housing issues to ensure tenant wellbeing.
You will benefit from generous annual leave, a Local Government Pension scheme, and a supportive learning environment.
Hybrid Community Housing Officer: Tenant Support Lead employer: Trivallis
Trivallis is an exceptional employer that prioritises the wellbeing of its employees and tenants alike. With a flexible hybrid working model, generous annual leave, and a commitment to professional development, you will thrive in a supportive environment that values your contributions. Located in the heart of Pontypridd, this role offers the unique opportunity to make a meaningful impact in the community while enjoying a balanced work-life dynamic.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Community Housing Officer: Tenant Support Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Trivallis on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Community Housing Officer.
✨Tip Number 2
Prepare for the interview by practising common questions related to tenant support and housing issues. We can even role-play with a friend to boost our confidence and refine our answers!
✨Tip Number 3
Showcase your communication skills during the interview. Use examples from your past experiences where you successfully built relationships with tenants or resolved housing issues. This will help us stand out as the ideal candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Hybrid Community Housing Officer: Tenant Support Lead
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about building relationships with tenants, make sure your application highlights your excellent communication skills. Use clear and engaging language to demonstrate how you connect with people and resolve issues.
Tailor Your Experience:We want to see how your background fits the role! If you have a CIH Level 4 qualification or relevant experience in housing, be sure to mention it. Tailor your CV and cover letter to reflect how your past roles have prepared you for this position.
Be Genuine and Personable:Let your personality shine through in your application. We’re looking for someone who can relate to tenants and provide support. Share a brief story or example that showcases your approach to tenant wellbeing and support services.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Trivallis
✨Know Your Stuff
Make sure you brush up on your knowledge of housing policies and tenant support services. Familiarise yourself with Trivallis' mission and values, as well as any recent news or projects they’ve been involved in. This will show that you’re genuinely interested in the role and the organisation.
✨Showcase Your Communication Skills
As a Community Housing Officer, excellent communication is key. Prepare examples from your past experiences where you successfully built relationships with tenants or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Highlight Your Qualifications
If you have a CIH Level 4 qualification or equivalent experience, make sure to mention it! Be ready to discuss how your qualifications have prepared you for this role, especially in managing tenancies and addressing housing issues.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the support services offered, or how success is measured in the role. It shows that you’re engaged and thinking critically about how you can contribute to the team.
