At a Glance
- Tasks: Support and empower tenants while managing housing issues in your community.
- Company: Trivallis, a community mutual housing association focused on collaboration.
- Benefits: 30 days annual leave, flexible working, and a generous pension scheme.
- Other info: Join a supportive team dedicated to personal development and inclusivity.
- Why this job: Make a real difference in people's lives and build lasting community relationships.
- Qualifications: CIH Level 4 or equivalent experience in tenancy sustainment required.
The predicted salary is between 39486 - 39486 £ per year.
Are you passionate about making a real difference in your community? Do you believe in building lasting relationships and empowering others to thrive? At Trivallis, our ambitious new tenant services strategy is transforming how we support our communities. Our “Team around the tenant” model brings a united, collaborative approach.
The Role
As a Community Housing Officer, you will manage a patch of tenancies and build lasting relationships with tenants and communities to help them thrive. You will act as a key worker who listens, supports, and advocates for tenants. You will address issues such as anti‑social behaviour and housing matters with an inclusive approach, coordinate services to provide seamless support, connect tenants with local groups and services, maintain well‑kept estates, and make effective decisions to ensure the safety and wellbeing of tenants and colleagues.
About You
We are looking for someone who puts people first and embodies our values in every interaction; compassionate and proactive. You will have excellent communication skills and the ability to build strong relationships. You should have a relevant qualification (CIH Level 4) or equivalent experience in tenancy sustainment with a detailed understanding of housing legislation and best practices. A valid driving licence and access to a vehicle is required.
Why Join Trivallis?
We are a community mutual housing association owned by our tenants, rooted in local communities, and working through collaboration and partnership. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from:
- A generous 30‑day annual leave entitlement
- Generous Local Government Pension scheme
- Flexible/Hybrid working, with three days in the office and two days at home
- Cash back plan for you and your family
- Active Wellbeing support groups across the business
- Learning and development programme where we invest in your personal development
- Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis
Community Housing Officer (FTC) employer: Trivallis
At Trivallis, we pride ourselves on being a community mutual housing association that truly values its employees and the communities we serve. With a strong focus on personal development, flexible working arrangements, and a supportive work culture, we empower our Community Housing Officers to make a meaningful impact while enjoying a generous benefits package, including 30 days of annual leave and a robust pension scheme. Join us in our mission to build lasting relationships and foster thriving communities, all while advancing your career in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Community Housing Officer (FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local community events, and connect with current employees at Trivallis. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your enthusiasm for community work and how you can make a difference. Let them see your commitment to empowering others.
✨Tip Number 3
Prepare for interviews by researching Trivallis' values and recent initiatives. Tailor your answers to reflect how you align with their mission of putting people first and fostering collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Trivallis team and making a real impact in the community.
We think you need these skills to ace Community Housing Officer (FTC)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for community work shine through. We want to see how you connect with our mission of making a real difference in people's lives.
Tailor Your Experience:Make sure to highlight your relevant experience and qualifications, especially in tenancy sustainment. We’re looking for someone who understands housing legislation and can demonstrate their skills in building relationships.
Be Personable:Use a friendly tone in your application. We value compassion and proactivity, so let us know how you embody these traits in your previous roles and interactions with tenants.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Trivallis.
How to prepare for a job interview at Trivallis
✨Know Your Community
Before the interview, take some time to research the community you'll be serving. Understand the key issues, local groups, and services available. This will show your genuine interest in making a difference and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Community Housing Officer, strong communication is crucial. Prepare examples of how you've effectively communicated with tenants or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Emphasise Your People-First Approach
Trivallis values a compassionate and proactive approach. Be ready to discuss how you've put people first in your previous roles. Share stories that highlight your ability to build relationships and advocate for tenants, demonstrating that you align with their values.
✨Understand Housing Legislation
Brush up on relevant housing legislation and best practices before your interview. Being knowledgeable about these topics will not only boost your confidence but also show the interviewers that you're serious about the role and ready to tackle the challenges ahead.
