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For Companies At a Glance
- Tasks: Provide essential admin support to help deliver quality housing services to the community.
- Company: Join Trivallis, a community-focused housing association dedicated to making a difference.
- Benefits: Enjoy 30 days annual leave, flexible working, and a generous pension scheme.
- Other info: Be part of a diverse team committed to inclusivity and personal development.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: Strong admin skills, IT proficiency, and excellent communication abilities required.
The predicted salary is between 28341 - 28341 £ per year.
Community Housing Administrator Full Time Temporary until 31st December 2026 £28,341.30 Hybrid working
Are you passionate about making a real difference in your community while growing your career? If so, this is your opportunity to use your skills to help us deliver value, quality, and great service.
The Role
As a Community Housing Administrator, you’ll play a vital role at the heart of our Community Housing team. You’ll provide high‑quality administrative and customer support that helps our Community Housing Officers deliver a compassionate, effective service to tenants and communities. You’ll be the first point of contact for many enquiries, ensuring every interaction is accurately recorded, understood, and followed through. From advising tenants on their occupation contracts to coordinating responses, managing information, and supporting the team’s work, you’ll help keep our services running smoothly and responsively. Working collaboratively with colleagues and external partners, you’ll contribute to a strengths‑based housing service that puts tenants first, supports safer communities, and reflects our values in everything we do.
About You
You’re organised, people‑focused and take pride in getting the details right. You enjoy working at pace, juggling priorities, and providing clear, professional support — all while keeping tenants and communities at the centre of your work. You’ll bring strong administrative skills, confidence using IT systems, and the ability to communicate clearly with a wide range of people, including tenants, colleagues and partner agencies. You’re comfortable handling sensitive information, problem‑solving day to day issues, and knowing when to elevate concerns appropriately. Most importantly, you share our commitment to delivering a kind, collaborative service — working accurately, safely and proactively to make a positive difference for the people we serve.
Why Join Trivallis?
- We are a community mutual housing association owned by our tenants, rooted in our local communities, and working through collaboration and partnership.
- Joining us means becoming part of a supportive, inclusive, and forward‑thinking team.
- We value our people and are committed to helping you develop your skills and achieve your goals.
- A generous 30-day annual leave entitlement
- Generous Local Government Pension scheme
- Flexible working arrangements
- Cash back plan for you and your family
- Active Wellbeing support groups across the business
- Learning and development programmes where we invest in your personal development
- Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis
We support flexible working and job share arrangements and are happy to discuss how we can make this role work for you. The successful candidate will be subject to a DBS check.
How To Apply
Ready to take on this exciting challenge? Apply today by visiting our careers page and submitting your application before 24th May 2026. We’re looking forward to welcoming you to our team! Please be aware that we reserve the right to shortlist and interview throughout the recruitment campaign, so please don’t delay getting your application to us. The closing date for receipt of applications is 24th May 2026. Direct applications from individual candidates are preferred. Recruitment agencies should refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.
We’re proud to be a Disability Confident Leader, committed to creating a flexible, inclusive workplace where everyone can thrive. If you require any adjustments during the recruitment process, just let us know – we’re here to support you every step of the way: People.services@trivallis.co.uk.
If you would like to find out more about this role, please contact Ben Griffiths, Senior Community Housing Officer at ben.griffiths@trivallis.co.uk or 07458117692.
Community Housing Administrator FTC employer: Trivallis
Contact Detail:
Trivallis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing Administrator FTC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Trivallis. Understand their values and how they support the community. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to community housing and your administrative skills. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show your passion! When discussing your experience, highlight specific examples where you've made a positive impact in your community or helped others. This will demonstrate your commitment to the role and align with Trivallis' mission.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Community Housing Administrator FTC
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community service shine through. We want to see how you can make a real difference in our communities, so share any relevant experiences that highlight your commitment.
Be Organised and Clear: As a Community Housing Administrator, organisation is key. Make sure your application is well-structured and easy to read. Use bullet points where necessary and keep your language clear and professional, just like you would when communicating with tenants.
Highlight Your Skills: Don’t forget to showcase your strong administrative skills and IT confidence. We’re looking for someone who can juggle priorities and handle sensitive information, so give us examples of how you've done this in the past.
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our careers page. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Trivallis
✨Know Your Community Housing Basics
Before the interview, brush up on the key aspects of community housing. Understand the role of a Community Housing Administrator and how it impacts tenants and communities. This will help you answer questions confidently and show your passion for making a difference.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple priorities in previous roles. Highlight your administrative skills and how you ensure accuracy in your work. This is crucial for a role that requires juggling various tasks while keeping tenants at the centre.
✨Demonstrate Your People Skills
Since this role involves a lot of interaction with tenants and colleagues, think of instances where you've successfully communicated or resolved issues. Be ready to share how you handle sensitive information and maintain professionalism in challenging situations.
✨Align with Their Values
Research Trivallis and understand their commitment to community and inclusivity. During the interview, express how your values align with theirs and how you can contribute to a kind, collaborative service. This will show that you're not just looking for a job, but a place where you can make a real impact.