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- Tasks: Lead warranty detection and define activities, coordinating with technical support and quality teams.
- Company: Join Triumph, the Original British Motorcycling Company, known for iconic motorcycles and passionate engineering.
- Benefits: Enjoy competitive benefits, enhanced holidays, and discounts on motorcycles and gear.
- Why this job: Be part of a dynamic team solving real-world problems in a legendary company with a rich heritage.
- Qualifications: Relevant engineering experience and a passion for motorcycles are essential.
- Other info: Apply early as vacancies may close sooner due to high application volumes.
The predicted salary is between 36000 - 60000 £ per year.
At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future - through bold design, original styling, purposeful engineering and a genuine passion for the ride.
The role of Detect and Define Lead Engineer involves providing coordination of the warranty detect and define activities, working closely with the technical support team, Quality and Design teams. The role will supervise the warranty engineer/s and the warranty analyst.
The objective of the Detect and Define team is to identify new and emerging warranty trends, process them into active workstreams as per the Triumph Motorcycles Limited Warranty process and initiate robust problem solving by completing the first steps of the 8D process. We ensure that there is good problem definition, and as a result, we identify the correct ‘resolver team’ for a ‘D2 Handover’ of the project.
Once the warranty issues are clustered into an active workstream the Lead engineer will initiate the following activities: analyse the project cluster and all of the available warranty data sources, against our process framework, in order to propose the fault hypothesis (which may include but is not limited to, further Warranty claims data analysis, process checks/verification (at plant or at supplier), part level investigation, (component, system or vehicle tests) to determine the Problem Definition. Support and coordinate the rework activities across all markets as required by the business.
A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate. An iconic place to work; join us for the ride!
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Warranty Lead Engineer (MC557) employer: Triumph
Contact Detail:
Triumph Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Lead Engineer (MC557)
✨Tip Number 1
Familiarise yourself with Triumph's warranty processes and the 8D problem-solving methodology. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Triumph, especially those in engineering or warranty roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully identified and resolved warranty issues. This will showcase your problem-solving skills and your ability to lead a team effectively.
✨Tip Number 4
Stay updated on the latest trends in motorcycle engineering and warranty management. Showing that you are knowledgeable about industry developments can set you apart from other candidates.
We think you need these skills to ace Warranty Lead Engineer (MC557)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Warranty Lead Engineer position. Highlight key skills and experiences that align with the role in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in warranty management, engineering, and problem-solving. Use specific examples that demonstrate your ability to lead teams and manage warranty processes effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for motorcycles and your understanding of Triumph's values. Explain why you are the ideal candidate for the role and how your background aligns with their mission.
Complete the Online Application Form: Ensure that you fill out the online application form completely and accurately. Double-check all sections for any errors or omissions before submitting to ensure your application is reviewed without issues.
How to prepare for a job interview at Triumph
✨Understand the Warranty Process
Familiarise yourself with the warranty process specific to Triumph Motorcycles. Be prepared to discuss how you would identify and analyse warranty trends, as well as your experience with the 8D problem-solving process.
✨Showcase Technical Knowledge
Highlight your technical expertise in engineering and quality assurance. Be ready to provide examples of past projects where you successfully led teams or managed complex technical issues related to warranties.
✨Demonstrate Leadership Skills
As a Lead Engineer, you'll be supervising others. Prepare to discuss your leadership style and provide examples of how you've effectively coordinated teams in previous roles, especially in high-pressure situations.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, team dynamics, and future projects at Triumph. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
