At a Glance
- Tasks: Support exciting CRM projects and manage customer engagement through Microsoft Dynamics 365.
- Company: Join Triumph Motorcycles, the iconic British brand with a rich heritage.
- Benefits: Enjoy 25 days annual leave, pension scheme, and discounts on motorcycles and gear.
- Other info: Flexible working hours and opportunities for personal growth in a vibrant environment.
- Why this job: Be part of a dynamic team driving digital transformation in a legendary company.
- Qualifications: Degree in Business or Marketing, plus experience with CRM systems and data analysis.
The predicted salary is between 25000 - 30000 £ per year.
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The Original British Motorcycling Company, Triumph Motorcycles is the Original British Motorcycling Company, designing, engineering and manufacturing iconic motorcycles that celebrate our heritage while embracing the future. Our central marketing team are seeking an energetic, self-motivated and organised individual to support the rollout of D365 sales and other key digital CRM projects.
In this role, you’ll use Microsoft Dynamics 365 to help deliver global email customer journeys that drive engagement, re‑engagement and retention across multiple audiences.
Company Benefits:
- Annual Leave – 25 days plus bank holidays.
- Additional Annual Leave
- Pension Scheme
- Life Assurance Scheme - currently 6 x pensionable salary.
- Preferential rates for medical insurance with a third-party provider.
- Employee Motorcycle Purchase Scheme - on successful completion of the probation period (minimum of 6 months), we offer employees and their close family the opportunity to purchase a brand new Triumph Motorcycle with up to 25% discount.
- Discounted Clothing, Parts and Accessories Purchases
- Company benefits platform, allowing discounts with multiple vendors.
Duties and responsibilities include:
- Rollout of D365 sales in exports
- Data management in customer insight
- Operation support tasks in D365 sales
- Managing new D365 sales projects.
- Testing emails
- Campaign creation in marketing
- Event app management
- Supporting the CRM coordinator
- Reporting
Person Specification:
- Degree in Business, Marketing or related field (or equivalent)
- GCSE Maths and English at Grade C / 4 or above
- Confident in Microsoft Office, with exposure to reporting tools (e.g. Power BI or Tableau)
- Experience using CRM systems (e.g. Dynamics 365) with understanding of email marketing compliance
- Ability to analyse and work with data sets
- Strong organisational skills with the ability to prioritise and manage multiple tasks independently
Hours of Work: 39 hours per week- Monday- Friday
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Temporary CRM Assistant employer: Triumph
At Triumph Motorcycles, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates innovation and teamwork. Our employees enjoy generous benefits including 25 days of annual leave, a robust pension scheme, and unique perks like the Employee Motorcycle Purchase Scheme, fostering both personal and professional growth in a dynamic environment dedicated to excellence in the motorcycle industry.
