At a Glance
- Tasks: Lead data-driven CRM strategies to enhance customer journeys and drive growth.
- Company: Join Triumph, a dynamic company focused on customer engagement and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Collaborative environment with a focus on personalisation and measurable results.
- Why this job: Shape global CRM strategies and make a real impact on customer experiences.
- Qualifications: Experience in CRM management and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Triumph is seeking a Global CRM & Lifecycle Manager to shape the customer journey from inquiry to advocacy. You will lead data‑driven CRM strategies across global markets, driving acquisition, engagement, retention and repurchase while delivering measurable commercial growth.
In this role you will manage a high‑performing CRM team, partner with marketing, data, and technology teams, and own CRM platforms such as Dynamics 365 or Salesforce Marketing Cloud to optimise personalisation and campaign.
Global CRM & Lifecycle Lead — Drive Growth & Personalization employer: Triumph
TRIUMPH is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the aerospace sector. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to continuous improvement, all while working in the dynamic environment of the United Kingdom's aerospace industry. Joining TRIUMPH means being part of a team that values expertise and encourages growth, making it a rewarding place for those passionate about engineering excellence.
