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- Tasks: Deliver exceptional customer service and engaging factory tours to enhance visitor experiences.
- Company: Join the Original British Motorcycling Company, known for iconic motorcycles.
- Benefits: Enjoy competitive benefits, enhanced holidays, and discounts on motorcycle gear.
- Why this job: Be part of a passionate team and share your love for motorcycles with visitors.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Work 3 days a week in a dynamic environment with a focus on teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Brand Ambassador (MC589) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Original British Motorcycling Company. We have an exciting opportunity to join our Visitor Centre working 3-days per week. At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future – through bold design, original styling, purposeful engineering and a genuine passion for the ride. As a Visitor Experience Brand Ambassador you will play an important role in delivering excellent customer service at all times, welcoming our visitors and positively engaging with them to enhance their experience. You will do everything possible to ensure our visitors’ expectations are both met and exceeded through the delivery of exceptional guided factory tours, and informative and enthusiastic interpretation of our exhibitions and other special events. Company Benefits: A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate. Duties include: * Deliver our expected standards of service ensuring we provide a genuinely warm welcome and highly engaging visitor experience through exceptional customer service, anticipating and meeting our visitors’ every need, demonstrating Triumph’s brand values at all times * Attend training, team meetings and individual discussions, adopting a culture of positivity and enthusiasm, working together with all members of the Visitor Experience team to deliver the highest possible standards of visitor experience in line with Triumph’s brand values * Deliver the appropriate standards, procedures and best practice as defined by the Visitor Experience Manager * Deliver high quality, engaging and informative factory tours, and any other visitor engagement tasks, ensuring the enjoyment and safety of our visitors at all times * Help to present, develop and improve the Visitor Experience’s interpretation, guided tours and story Hours of work: This role requires you to work 3-days per week / 25.5 hours per week. Full details of the job description and person specification can be found in the downloadable job files. Join us for the Ride! Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment
Brand Ambassador (MC589) employer: Triumph
Contact Detail:
Triumph Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Ambassador (MC589)
✨Tip Number 1
Get to know Triumph's brand values inside out! When you walk into that interview, show us how your passion for motorcycles aligns with our mission. It’s all about connecting with the brand and demonstrating that you’re not just a fit for the role, but for the Triumph family.
✨Tip Number 2
Practice your storytelling skills! As a Brand Ambassador, you'll be sharing the Triumph story with visitors. Think about how you can make factory tours engaging and memorable. We want to see your enthusiasm shine through when you talk about our iconic motorcycles.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us that you’re genuinely interested in the role and the company. This is your chance to find out more about the team culture and how we work together to create amazing visitor experiences.
✨Tip Number 4
Apply through our website as soon as you can! With the high volume of applications, getting your application in early can really make a difference. Plus, it shows us that you’re proactive and eager to join the Triumph team. Let’s get you on board!
We think you need these skills to ace Brand Ambassador (MC589)
Some tips for your application 🫡
Complete the Application Form: Make sure you fill out the online application form completely. We want to see all your skills and experiences, so don’t leave anything out that could help us understand why you’d be a great fit for the Brand Ambassador role!
Show Your Passion: In your application, let your enthusiasm for motorcycles and customer service shine through. We love candidates who share our passion for the ride and can convey that excitement to our visitors!
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the duties of the Brand Ambassador role. Focus on any previous customer service roles or experiences that showcase your ability to engage and delight visitors.
Apply Early: Don’t wait until the last minute to submit your application! We receive a high volume of applications and may close the vacancy early. Get your application in as soon as you can to avoid missing out on this exciting opportunity!
How to prepare for a job interview at Triumph
✨Know the Brand Inside Out
Before your interview, dive deep into Triumph's history, values, and product range. Familiarise yourself with their iconic motorcycles and what sets them apart in the industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
As a Brand Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create memorable experiences for visitors, aligning with Triumph’s commitment to excellence.
✨Engage with Enthusiasm
During the interview, let your enthusiasm shine through! Practice conveying your excitement about motorcycles and the visitor experience. Use positive body language and maintain eye contact to demonstrate your eagerness to engage with visitors and represent the brand.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team culture, training opportunities, or how they measure success in the Visitor Experience role. This shows your interest in the position and helps you assess if it’s the right fit for you.
