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- Tasks: Engage with visitors and promote our iconic brand at the Visitor Centre.
- Company: Join the Original British Motorcycling Company, a leader in motorcycle innovation.
- Benefits: Flexible 3-day work week, employee discounts, and a vibrant team atmosphere.
- Why this job: Be part of a legendary brand and share your passion for motorcycles.
- Qualifications: Strong communication skills and a love for motorcycling.
- Other info: Exciting environment with opportunities to learn and grow.
The predicted salary is between 30000 - 42000 £ per year.
Brand Ambassador (MC589)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
The Original British Motorcycling Company.
We have an exciting opportunity to join our Visitor Centre working 3-days per week. At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future – through bold design, original styling, purposeful engineering and a genuine passion for the ride.
As a Visitor Experience Brand Ambassador you will play an important role in delivering excellent customer service at all times, welcoming our visitors and positively engaging with them to enhance their experience. You will do everything possible to ensure our visitors expectations are both met and exceeded through the delivery of exceptional guided factory tours, and informative and enthusiastic interpretation of our exhibitions and other special events.
Company Benefits: A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate.
Duties include:
- Deliver our expected standards of service ensuring we provide a genuinely warm welcome and highly engagingvisitorexperiencethroughexceptionalcustomerservice,anticipatingandmeetingourvisitors every need, demonstrating Triumphs brand values at all times
- Attendtraining,teammeetings andindividual discussions,adoptingacultureofpositivity andenthusiasm, workingtogetherwithallmembersoftheVisitorExperienceteamtodeliverthehighestpossiblestandards of visitor experience in line with Triumphs brand values
- Delivertheappropriatestandards,proceduresandbestpracticeasdefinedbytheVisitorExperience Manager
- Deliverhighquality,engagingandinformativefactorytours,andanyothervisitorengagementtasks, ensuring the enjoyment and safety of our visitors at all times
- Helptopresent,developandimprovetheVisitorExperiencesinterpretation,guidedtoursandstory
Hours of work: This role requires you to work 3-days per week / 25.5 hours per week.
Full details of the job description and person specification can be found in the downloadable job files.
Join us for the Ride!
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
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Brand Ambassador (MC589) employer: Triumph
Contact Detail:
Triumph Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Ambassador (MC589)
✨Tip Number 1
Get to know the brand inside out! Research Triumph's history, values, and products. This will help you connect with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Brand Ambassador role. Highlight your communication skills and enthusiasm for motorcycles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Triumph family.
We think you need these skills to ace Brand Ambassador (MC589)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start filling out the application, take a moment to read through the job description thoroughly. This will help us understand what we're looking for and ensure your application aligns with our expectations.
Be Authentic: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for motorcycles and what makes you a great fit for the Brand Ambassador role.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the job requirements. This shows us that you’ve put in the effort and are genuinely interested in joining our team.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. This ensures your application gets to the right place and allows us to review it more efficiently!
How to prepare for a job interview at Triumph
✨Know Your Brand
Before the interview, dive deep into the history and values of The Original British Motorcycling Company. Familiarise yourself with their latest models and any recent news. This will show your genuine interest and help you connect your passion for motorcycling with their brand.
✨Showcase Your Enthusiasm
As a Brand Ambassador, enthusiasm is key! Be prepared to share your personal experiences with motorcycles and how they’ve shaped your love for the brand. Authenticity goes a long way in making a memorable impression.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations as a Brand Ambassador. Think about times you've engaged with customers or promoted a product. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Dress the Part
Since you'll be representing a prestigious brand, make sure to dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the company’s image.
