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- Tasks: Coordinate exciting off-road adventure training and experiences for motorcycle enthusiasts.
- Company: Join Triumph, a legendary brand known for crafting iconic motorcycles with passion and innovation.
- Benefits: Enjoy flexible hours, enhanced holidays, and discounts on motorcycle gear.
- Why this job: Be the first point of contact for customers and create memorable experiences in a vibrant team.
- Qualifications: No specific qualifications required; just a passion for customer service and motorcycling.
- Other info: Weekend work may be needed, and applications close early due to high demand.
The predicted salary is between 24000 - 36000 £ per year.
Temporary Customer Coordinator – 6 Months (MC570)
The Original British Motorcycling Company.
At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future – through bold design, original styling, purposeful engineering, and a genuine passion for the ride.
This is an exciting opportunity to work for a global organization as a Customer Coordinator involved within the motorcycle industry. This is a critical position within the Triumph Global Adventure Training Academy, as the first point of contact for customers. It is vital to leave customers with a memorable and professional experience to build upon. The successful candidate can look forward to exciting times within a great organization, with plenty of opportunities.
We are seeking a Coordinator to join our team. The ideal candidate will be responsible for coordinating Adventure training and Experience activities, ensuring smooth operations and maintaining high-quality standards. The role involves working with a small team to deliver exciting off-road adventure motorcycling activities, ranging from experiences to training and adventure holidays.
Responsibilities include:
- Managing the Triumph Adventure Experience email inbox and customer bookings.
- Handling customer bookings, dealer bookings, and voucher bookings.
- Maintaining the payment tracker, updating the calendar, managing the event register, and issuing event certificates.
- Raising event paperwork and liaising with the event team to ensure proper preparation.
- Addressing customer information, updates, clothing requirements, and payments in collaboration with the team.
- Covering events within the center and externally at motorcycle shows and festivals (e.g., NEC, London, ABR festival).
- Preparing hire clothing for events and managing clothing turnover and stock.
- Raising purchase orders, dealing with suppliers, and liaising with the accounts department.
- Assisting with event preparations, such as preparing event boxes, cleaning, or managing paperwork.
- Undertaking and assisting with projects as required by your manager.
- Performing any other ad-hoc duties as assigned by your manager.
Hours of work will be flexible, with some weekend work required, including Sundays.
Full details of the job description and person specification are available in the downloadable files.
We offer a variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform, and a favorable life assurance scheme. Motorcycle clothing and accessories are available for purchase at a heavily discounted rate. Join us for the ride!
Disclaimer: Due to high application volumes, we reserve the right to close the vacancy earlier than advertised to manage application levels and ensure a positive candidate experience. Once closed, applications will no longer be considered. Please submit your application promptly to avoid missing out.
Visit our candidate centre to access your details.
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Temporary Customer Coordinator - 6 Months (MC570) employer: Triumph Motorcycles
Contact Detail:
Triumph Motorcycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Coordinator - 6 Months (MC570)
✨Tip Number 1
Familiarise yourself with Triumph's brand and values. Understanding their commitment to quality and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the motorcycle community. Attend events or forums related to motorcycling to connect with potential colleagues or industry insiders who can provide insights about the role and company culture.
✨Tip Number 3
Prepare to discuss your organisational skills and experience in customer service. Be ready to share specific examples of how you've successfully managed bookings or coordinated events in previous roles.
✨Tip Number 4
Show your passion for motorcycling! Whether it's through personal experiences or knowledge of the industry, demonstrating your enthusiasm can set you apart from other candidates.
We think you need these skills to ace Temporary Customer Coordinator - 6 Months (MC570)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Temporary Customer Coordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for motorcycling and customer service. Mention specific experiences that demonstrate your ability to manage bookings, handle customer inquiries, and work in a team environment.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for this role, such as organisation, communication, and teamwork. Include any experience you have with event coordination or customer service in the motorcycle industry.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Triumph Motorcycles
✨Know the Company
Before your interview, take some time to research Triumph and its history in the motorcycle industry. Understanding their values, products, and recent developments will help you demonstrate your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Customer Coordinator, you'll be the first point of contact for customers. Be prepared to discuss your previous customer service experiences and how you've handled challenging situations. Highlight your ability to create memorable experiences for customers.
✨Be Organised and Detail-Oriented
This role involves managing bookings, payments, and event preparations. During the interview, provide examples of how you stay organised and manage multiple tasks effectively. Mention any tools or methods you use to keep track of details.
✨Demonstrate Teamwork
You'll be working closely with a small team, so it's important to show that you can collaborate well with others. Share examples of successful teamwork from your past roles and how you contribute to a positive team environment.
